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Sierra INFINITI of Duarte

Duarte, CA

Overview
Employees
Reviews
4.6
180 Reviews
Welcome to Sierra INFINITI of Duarte. We’ve been committed to helping the community of Duarte and the surrounding area find their perfect luxury cars since 2020, and we’re excited to get to know you too. You can stop in any time for all of your INFINITI shopping and service needs, or call us to speak to one of our friendly and professional team members who can help answer your questions or schedule you for a test drive or service appointment.
Contact Dealership

1125 Central Ave.

Duarte, CA

91010

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Showing 180 reviews

July 25, 2023

thank you Edward for updating me on the services my car needs, and also helping me prioritize what is needed at that moment. see you in three months More

by alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward G.
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Jul 28, 2023 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to write this review. I am pleased to hear that Edward was able to provide an efficient and overall positive experience. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 25, 2023

Had a good experience with a dealer that was recommended to me. Thanks you Britney for getting me a good deal on that Nissan Frontier. More

by carrilloanth3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney Hernandez
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Jul 28, 2023 -

Sierra INFINITI of Duarte responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 23, 2023

I always great customer assistance when I bring my vehicle in for service by Edward G More

by CarlW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Gutierrez
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Jul 26, 2023 -

Sierra INFINITI of Duarte responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 22, 2023

Service was great! ! Made it very easy for me. Edward is doing a fantastic job! Thank you More

by C.GALVAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Sierra INFINITI of Duarte responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 19, 2023

I will recommend Duarte Nissan to all my family and friends If they can help me they can help anybody. Thank you Duarte Nissan. More

by Abbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Sierra INFINITI of Duarte responded

Abbey, I cannot thank you enough for your wonderful review of Nissan of Duarte and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 14, 2023

I am very pleased to say that this service was a really good one. The last few service visits have been kind of awful. The difference was that the person that greeted me was Edward. He was wonderful and sa More

by ANDIECOHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gutierrez
Report | Print
Jul 19, 2023 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to write this review. I am pleased to hear that Edward was able to provide an efficient and overall positive experience. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 13, 2023

Edward Gutierrez is a very conscientious Service Advisor and the entire Service Center is truly wonderful. The service is prompt and efficient and I will continue to always take my Nissan Kicks here to be t More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Gutierrez
Report | Print
Jul 17, 2023 -

Sierra INFINITI of Duarte responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 13, 2023

Felipe was extremely pushy and argued when I turned down service. My car was bought brand new and only had 15k miles on it and he was saying my brake fluid was in the red when he didn't even see it. He didn More

by Aryanavalkyrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe
Report | Print
Jul 17, 2023 -

Sierra INFINITI of Duarte responded

Thank you for your feedback. We are presently looking into this matter, and encourage you to contact us directly to provide a bit more insight into what happened.

July 11, 2023

Great service, the guys were able to get my car done really fast. Thank you! More

by ANDYMU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gutierrez
Report | Print
Jul 13, 2023 -

Sierra INFINITI of Duarte responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

July 11, 2023

Great service especially from Carlos and Michael. Thank you very much. I do recommend Nissan Of Duarte if you want to get good service More

by delgadorad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Carlos
Report | Print
Jul 14, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

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