Sierra INFINITI of Duarte

I traded in my car at $1500 and put $5000 down on a car they quoted me for $16,000. Walk away with my trade and down payment should have been around $11,000 with taxes. The guy changed my contract 3 times they quoted me for $16,000. Walk away with my trade and down payment should have been around $11,000 with taxes. The guy changed my contract 3 times and the last time changed the loan amount to $25,000 on a used car that was already 4 years old….I contacted Nissan several times and no one would help me fix the issue. They said since I signed it they would not fix it. I will never return there More

I really love the service and understanding, they made it so easy in and out with all financing and delivery. It's one of the best dealer in town. Thank you Nissan to have people like Nissan Duarte. so easy in and out with all financing and delivery. It's one of the best dealer in town. Thank you Nissan to have people like Nissan Duarte. More

It was efficient and had plenty of resources, Larry who helped me was absolutely amazing. helped me was absolutely amazing. More

Took my car for service and everyone was super nice. I was helped right away. They kept me informed of my car and how long it would take and it was ready as they promised and the service was just very v I was helped right away. They kept me informed of my car and how long it would take and it was ready as they promised and the service was just very very nice. Thank you Cesar for your time. More

Brought car in for software, after it was done asked what is the software for no one could answer. Car returned dirty. Dealer seems don’t care about their service. is the software for no one could answer. Car returned dirty. Dealer seems don’t care about their service. More

The people there was really nice they help me a lot I'm really happy really happy More

This dealership is going through hard times. Exterior of the dealership was undecorated. Interior was outdated. Chairs are falling apart and uncomfortable. Coffee machine was non op, popcorn was Exterior of the dealership was undecorated. Interior was outdated. Chairs are falling apart and uncomfortable. Coffee machine was non op, popcorn was stale. Water machine had an odd taste just the general state of maintenance would make me believe it hasn't been cleaned. The finance office is years behind in processing paperwork. Ive bought 4 cars since 2014 and never had to give a fingerprint. My uncle was with me and the last time he supplied a fingerprint was in 2009. Weird. Salesmen were aggressive, and it was pretty funny getting a dealer mark up this late into 2023 and an extra $7000 in taxes and fees. Very dishonest. More

The two sales and finance men we very helpful. I did have issues with Leslie and Larry who I was supposed to meet. I did have issues with Leslie and Larry who I was supposed to meet. More

Always kept informed and have been going there for 10years. Great service department Would not go elsewhere 10years. Great service department Would not go elsewhere More

Felipe Gayatn was extremely helpful in our effort to have our Nissan Altima repaired. Nissan of Duarte is our "go to" repair facility and Felipe is our "go to" service adviser. have our Nissan Altima repaired. Nissan of Duarte is our "go to" repair facility and Felipe is our "go to" service adviser. More