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Sierra INFINITI of Duarte
Duarte, CA
180 Reviews
Welcome to Sierra INFINITI of Duarte.
We’ve been committed to helping the community of Duarte and the surrounding area find their perfect luxury cars since 2020, and we’re excited to get to know you too. You can stop in any time for all of your INFINITI shopping and service needs, or call us to speak to one of our friendly and professional team members who can help answer your questions or schedule you for a test drive or service appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 180 reviews
Verified Customer
October 25, 2023
Scammers and liars, they don't even try to help out their customers, What's worse it's that the GENERAL MANAGER is the same as his employees, I REGRET buying a car with them. customers, What's worse it's that the GENERAL MANAGER is the same as his employees, I REGRET buying a car with them. More
by Gloriaayon123
Employees Worked With
October 11, 2023
We struck a deal, shook hands and were prepared to pay in full. I left my girlfriend there as I had to get back to work. She called me a half an hour later, from the finance office. They were insistent that full. I left my girlfriend there as I had to get back to work. She called me a half an hour later, from the finance office. They were insistent that the deal we had just made and shook hands-on was not correct and that we owed another $2000 - absolute xx. I've been buying cars for a long time. I've had many many of them and I've never encountered practices this deceptive and just plain shady. At the end of the day, after four hours of going back-and-forth, and some very heated conversations we ended up with the car we came in to get. Had they honored the deal that we had shook hands on not pulled this baloney that makes car dealerships the place people wanna run from could've been done so much easier and actually happy. Mark my words this was not a mistake, this was a strategy, and a shady one. It's importat to add that our salesman, Gilbert, was charming and very helpful and I don't think I have anything to do with the malarkey that ensued. More
by davidnelson11
October 08, 2023
Outstanding dealership! Transparent pricing, knowledgeable staff, Seamless financing. Exceptional service department. A top choice for your next car purchase. Transparent pricing, knowledgeable staff, Seamless financing. Exceptional service department. A top choice for your next car purchase. More
by Ray G
Employees Worked With
September 25, 2023
Edward G. is amazing. very professional and well-informed. Appreciate his explanations and patience for clarity. He has great customer awareness and service. is amazing. very professional and well-informed. Appreciate his explanations and patience for clarity. He has great customer awareness and service. More
by ROSER_7RILEY
Employees Worked With
Edward Gutirrez, Service
