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Sierra INFINITI of Duarte
Duarte, CA
180 Reviews
Welcome to Sierra INFINITI of Duarte.
We’ve been committed to helping the community of Duarte and the surrounding area find their perfect luxury cars since 2020, and we’re excited to get to know you too. You can stop in any time for all of your INFINITI shopping and service needs, or call us to speak to one of our friendly and professional team members who can help answer your questions or schedule you for a test drive or service appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 180 reviews
February 05, 2020
Great service. John Kuo, great advisor, very friendly and great service, he always takes care of me, I always recommend to my friends, this dealership and Mr. John K John Kuo, great advisor, very friendly and great service, he always takes care of me, I always recommend to my friends, this dealership and Mr. John Kuo. More
by jodaro1956
Employees Worked With
John Kuo
February 02, 2020
Our New Dealership! Thanks to Edward, Filipe and the staff, I did not have to wait until Carson Nissan towed our car, had me go there for a loaner, had me drive back to p Thanks to Edward, Filipe and the staff, I did not have to wait until Carson Nissan towed our car, had me go there for a loaner, had me drive back to pick up our car and also wait to have our recall item fixed! Because of his willingness to work with Denise of Carson Nissan and take ownership of our issue, I would recommend Edward and the staff to anyone looking for a great car and good customer service experience! More
by jtbwriter
Employees Worked With
Edward, Filipe
January 30, 2020
Good Service My visit for routine service (oil an filter) was positive. I drove away with fresh oil and a clean car. John Kuo always takes good care of me, thus th My visit for routine service (oil an filter) was positive. I drove away with fresh oil and a clean car. John Kuo always takes good care of me, thus the reason for my patronage of this dealership. More
by s
Employees Worked With
John Kuo
January 30, 2020
Very Friendly, Helpful, and great service. I would recommend this dealership to all of my friends. Ask for John Kuo in the service department to take care of your Nissan! recommend this dealership to all of my friends. Ask for John Kuo in the service department to take care of your Nissan! More
by CY
Employees Worked With
John Kuo
January 29, 2020
Excellent service! Quick and all issues of my car were addressed. They also gave me a complimentary car wash! I never experience anything like this to any other nissan service i had. addressed. They also gave me a complimentary car wash! I never experience anything like this to any other nissan service i had. More
by RJ
Employees Worked With
Dean
January 22, 2020
Great Service Excellent customer service. Very professional. I appreciate the part where they take their time and explain things in detail. Service was also done Excellent customer service. Very professional. I appreciate the part where they take their time and explain things in detail. Service was also done in a timely matter. More
by Pablo D.
Employees Worked With
Edward Gutierrez
November 13, 2019
My name us Liz and i am very happy with the customer service that Esperanza gave me and my husband. She helped so much with our questions and help me find the car i been wanting. Thank you. service that Esperanza gave me and my husband. She helped so much with our questions and help me find the car i been wanting. Thank you. More
by Lil_pdliz
Employees Worked With
Esperanza blanco
November 11, 2019
Excellent Customer Service from Parts and Services Excellent and professional customer service was provided by John Kuo. He explained to me the service I need and also suggested what should be done on Excellent and professional customer service was provided by John Kuo. He explained to me the service I need and also suggested what should be done on the upcoming service. More
by Eddie
Employees Worked With
John Kuo
August 26, 2019
Worst Service Ever Every time you call them, their answer is they are busy and ask you to leave your name and phone number and never return the call. Specially Finance D Every time you call them, their answer is they are busy and ask you to leave your name and phone number and never return the call. Specially Finance Department , I cancelled my Gap insurance almost three months ago and still dont have any answer about it, every time i call to check the status of it i get the same answer and they just transfer my call and they all ask for my number and never return my call.I DONT RECOMMEND THIS DEALER AT ALL . they are only nice to you if you are there in person because they want to sell ..... More
by Saul1987
Employees Worked With
Monica (operator) ,Danny(finance)
August 24, 2019
SERVICE DEPARTMENT Every time my Nissan Altima is due for it's service i enjoy bringing it in for service. Edward is usually my service advisor and gets the job done in Every time my Nissan Altima is due for it's service i enjoy bringing it in for service. Edward is usually my service advisor and gets the job done in a timely matter. Thank you Nissan of Duarte!!! More
by Thalia55
Employees Worked With
Edward, John K
