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Sierra INFINITI of Duarte

Duarte, CA

4.6
180 Reviews
Welcome to Sierra INFINITI of Duarte. We’ve been committed to helping the community of Duarte and the surrounding area find their perfect luxury cars since 2020, and we’re excited to get to know you too. You can stop in any time for all of your INFINITI shopping and service needs, or call us to speak to one of our friendly and professional team members who can help answer your questions or schedule you for a test drive or service appointment.
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1125 Central Ave.

Duarte, CA

91010

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Showing 180 reviews

May 01, 2020

very professional and very nice staff to work with. I have purchased 3 vehicles over the last 5 years from this dealership and every time, there was no issues and zero problems. The service staff has be More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Onofre Olivas, Cashier in parts and the phone scheduler.
May 05, 2020 -

Sierra INFINITI of Duarte responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

April 18, 2020

In and out loved it!!!!!!! Walked in with no appointment and was taken care of fast and had my car back within the hour. I will return for service here! More

by Lemuel MARTINEZ
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel Lemus
Apr 21, 2020 -

Sierra INFINITI of Duarte responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

April 16, 2020

The dealer from Nissan of Duarte very professional Mr. Edward Gutierrez very helpful really know his stuff help me to get there for my service and before I expected it was done More

by erik118
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Gutierrez
Apr 21, 2020 -

Sierra INFINITI of Duarte responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

April 08, 2020

Thank you Edward for keeping my vehicle healthy, I appreciate your honesty and efficiency when I visit the dealership. Nissan of Duarte, is lucky to have you in their team. More

by brendaarana86
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cruz
Apr 21, 2020 -

Sierra INFINITI of Duarte responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

April 04, 2020

having to title the review wastes my time the service from John was great. I met the manager he was great The service department was great The needing to spend time titling this survey eat More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Awale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Apr 07, 2020 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

April 01, 2020

Great customer service and talented techs. Nissan Duarte has great customer service and talented techs. They were able to diagnose a very difficult problem with my Nissan Frontier that was int More

by 1Elcamino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean, Sergio
Apr 07, 2020 -

Sierra INFINITI of Duarte responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

March 30, 2020

Satisfied with Service I was pretty happy and satisfied with the service of my vehicle. It was done timely and my car was fixed. Dean was pretty polite, articulate, helpfu More

by Sonia Casas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kicks
Apr 07, 2020 -

Sierra INFINITI of Duarte responded

Sonia, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

March 18, 2020

very fast and friendly service they did an excellent job servicing my car, it only took a short time, and i even got a quick car wash at the end. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2020 -

Sierra INFINITI of Duarte responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Nissan of Duarte was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

February 15, 2020

Excellent service. The appointment was set for 7:00 am. I was able to see my representative, Edward, at that time and was soon on my way to other destinations. No proble More

by vnblkrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Gutierrez
Feb 21, 2020 -

Sierra INFINITI of Duarte responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

February 09, 2020

Altima software update. Melvyn did a great job explaining to me the estimated wait time. He also provided a quick wash of my car at the end of my service. More

by 19rraltima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvyn Lemus
Feb 11, 2020 -

Sierra INFINITI of Duarte responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Marwan Salah General Manager marwan@nissanofduarte.com 626-305-3000

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