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Sierra INFINITI of Duarte

Duarte, CA

Overview
Employees
Reviews
4.6
180 Reviews
Welcome to Sierra INFINITI of Duarte. We’ve been committed to helping the community of Duarte and the surrounding area find their perfect luxury cars since 2020, and we’re excited to get to know you too. You can stop in any time for all of your INFINITI shopping and service needs, or call us to speak to one of our friendly and professional team members who can help answer your questions or schedule you for a test drive or service appointment.
Contact Dealership

1125 Central Ave.

Duarte, CA

91010

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Showing 180 reviews

May 06, 2023

Great experience Imad was a great help & for me in my vehicle in a timely fashion. More

by acj97nov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
imad
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May 11, 2023 -

Sierra INFINITI of Duarte responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 06, 2023

Very good service and professional people and very good place very nice clean very nice people More

by CABALLO8517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Sierra INFINITI of Duarte responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 03, 2023

In 1 hour, Service obtained the source of my 2009 car's Check Engine light. The total repairs required were prohibitive, so I ended up buying a new car to re-start the maintenance clock. Stephany, Ben, and More

by carollsneed2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefany, Ben, Carlos in Finance
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May 05, 2023 -

Sierra INFINITI of Duarte responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I'm happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 03, 2023

Felipe was very helpful and made my service appointment quick and easy. Will definitely be back. More

by lunajake25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
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May 09, 2023 -

Sierra INFINITI of Duarte responded

Thanks for your outstanding review! I'm very happy to hear that Felipe was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

April 28, 2023

Nissan Duarte got me a great deal on my new car. They really care. The best More

by FORDEL1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dani
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May 03, 2023 -

Sierra INFINITI of Duarte responded

I love hearing about customers that have a terrific experience at Nissan of Duarte. I know that buying a car is an important decision and I am proud that you chose our dealership. Please feel free to contact me if you have any questions on your new vehicle. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

April 27, 2023

Everyone was amazing! Especially Luis the GM and Carlos the sales associate who helped me with my unicorn pathfinder! They are both amazing, trustworthy, customer service More

by TINATERING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and Luis!
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May 02, 2023 -

Sierra INFINITI of Duarte responded

Nissan of Duarte would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

April 25, 2023

I was greeted promptly by staff and my service was completed in a timely manner. More

by rosie626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Gaytan
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Apr 28, 2023 -

Sierra INFINITI of Duarte responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

April 24, 2023

Professionalism at the it's best, where value meet honesty. Very courteous and polite staff. More

by HOMSI652
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Sierra INFINITI of Duarte responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

April 20, 2023

I am a returning customer and so far I have always been really happy with the professionalism of the staff and services done to my 2017 Nissan rouge. More

by jose_h1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cruz, Edward Gutierrez
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Apr 24, 2023 -

Sierra INFINITI of Duarte responded

We really appreciate your feedback, Jose. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

November 07, 2022

For being my first service experience here need improvement on customer service not happy with the experience here nor the atmosphere. Not told where to sit and wait not told how long it would tak More

by Angels
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward
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