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Sierra INFINITI of Duarte

Duarte, CA

Overview
Employees
Reviews
4.6
180 Reviews
Welcome to Sierra INFINITI of Duarte. We’ve been committed to helping the community of Duarte and the surrounding area find their perfect luxury cars since 2020, and we’re excited to get to know you too. You can stop in any time for all of your INFINITI shopping and service needs, or call us to speak to one of our friendly and professional team members who can help answer your questions or schedule you for a test drive or service appointment.
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1125 Central Ave.

Duarte, CA

91010

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Showing 180 reviews

May 23, 2023

Very informative and professional. They did everything in an expedient manner and would recommend them if anyone was interested in buying a new Nissan More

by s_dflint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Sierra INFINITI of Duarte responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 19, 2023

The sales rep lied about the price on the vehicle. We had verbally agreed to a specific price and contract stated otherwise (price on contract was extremely higher than what we agreed). Also, on first More

by lizavila1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max Awale
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Sierra INFINITI of Duarte responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 16, 2023

Our salesman Jordan is AWSOME! He is very attentive, listens and has great customer service! He worked hard to get us a great deal! Thank you Jordan!! Very happy with Jordan and More

by cindy.gamez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JORDAN
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May 19, 2023 -

Sierra INFINITI of Duarte responded

Cindy, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 15, 2023

Our sales rep was amazing , everything was great buying the new car. I appreciate all the support. More

by MATTMARTINEZ.ONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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May 18, 2023 -

Sierra INFINITI of Duarte responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Nissan of Duarte. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 14, 2023

Droped my altima for maintenance with service Rep. Edward and was completed in 3 hours. Extremely happy with services and car runs very smooth.. Thank you for the front and back of the facility.. More

by MAXKANG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward
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May 17, 2023 -

Sierra INFINITI of Duarte responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Nissan of Duarte special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 13, 2023

All the employees were very polite and professional text? Technician was awesome fixed my car right the? 1st. Time? I'll recommend it to all my friends. More

by richardkane63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

Sierra INFINITI of Duarte responded

I cannot thank you enough for your wonderful review of Nissan of Duarte and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 12, 2023

Edward is the best customer service rep ever. .. He always makes sure my car is fixed right. Thank you edward More

by AMYCUNNINGHAM2027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Gutierrez
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May 17, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 11, 2023

Leslie in sales is excellent. Sales and general manager are misleading. Finance made mistakes. Horrible. More

by duboisdenise422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos, Luis
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May 15, 2023 -

Sierra INFINITI of Duarte responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Nissan of Duarte Team

May 21, 2023 -

duboisdenise422 responded

I was mistreated by your team. There is nothing that can be done to undo that.

May 08, 2023

Jordan Rabadi was very helpful in purchasing my first car. I was really nervous but he assured me that he would make it happen. Nissan of Duarte is where you want to be! More

by DELGADO.C241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rabadi
Report | Print
May 11, 2023 -

Sierra INFINITI of Duarte responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jordan's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

May 07, 2023

This dealership os good. The workers were very nice and helpful and we would definitely return. More

by anamoli005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2023 -

Sierra INFINITI of Duarte responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

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