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Sierra INFINITI of Duarte

Duarte, CA

Overview
Employees
Reviews
4.6
180 Reviews
Welcome to Sierra INFINITI of Duarte. We’ve been committed to helping the community of Duarte and the surrounding area find their perfect luxury cars since 2020, and we’re excited to get to know you too. You can stop in any time for all of your INFINITI shopping and service needs, or call us to speak to one of our friendly and professional team members who can help answer your questions or schedule you for a test drive or service appointment.
Contact Dealership

1125 Central Ave.

Duarte, CA

91010

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Showing 180 reviews

November 27, 2023

They have a very qualified costumer service department, very helpful and knowledgeable. Well organized and friendly, I am very happy & thankful to do business with you guys .thank very much . More

by FABIANJULIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gutierrez
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Nov 29, 2023 -

Sierra INFINITI of Duarte responded

I would like to thank you for sharing this review, Julio. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact us if you would like to further discuss your visit. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

November 26, 2023

Edward Gutierrez is always amazing and over exceeds expectations. He seriously cares about his customers More

by AMYCUNNINGHAM2027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gutierrez
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Nov 29, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to write such great feedback, Amy. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Edward has been able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

November 25, 2023

Duarte Nissan worked to meet our needs Johnathan & Fred went above and beyond to make our purchase smooth. More

by miltmack2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan / Fred
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Nov 29, 2023 -

Sierra INFINITI of Duarte responded

Thank you for your kind words and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

November 16, 2023

Service is very good. Demian the salesman is very helpful and knowledgeable. The manager Marwan was very welcoming More

by jnmakoyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Sierra INFINITI of Duarte responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I am so glad you enjoyed your time in our service department. It was truly a pleasure working with you! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

November 15, 2023

Everyone has always been so helpful and courteus, especially Felipe. The person answering the phone was helpful too. More

by SANDRAMASTELLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe
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Nov 16, 2023 -

Sierra INFINITI of Duarte responded

Thank you for taking the time out of your day to share your wonderful experience with us, Sandra. I am delighted to hear you were treated with prompt, courteous, and informative service thanks to Felipe and our team. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

November 13, 2023

Great service and friendly staff and minimum wait. My car runs great and Nissan always keeps my maintenance kept up More

by FOLIVAS36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Sierra INFINITI of Duarte responded

I appreciate your input. I am glad to hear that you are consistently impressed with the service we offer here at Nissan of Duarte. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

November 13, 2023

Gracias Edwood y Felipe. Porfa les dan las gracias al technico. Los vemos in 5 meses para el servicio. More

by DANIEL@NISSANOFDUARTE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward y Felipe
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Nov 14, 2023 -

Sierra INFINITI of Duarte responded

Apreciamos sus amables comentarios, Daniel. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

November 11, 2023

Edward Gutierrez always exceeds my expectations and makes sure my car is done right thanks More

by AMYCUNNINGHAM2027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gutierrez
Report | Print
Nov 14, 2023 -

Sierra INFINITI of Duarte responded

Thank you for this amazing review of your experience with Edward here at Nissan of Duarte! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

November 10, 2023

I can’t begin to express my appreciation for Imad and Marwan. They were incredibly diligent, patient and made a milestone moment of buying my own car, even more memorable. Nissan of Duarte is the place t More

by crystalpaigett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Awale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to share your kind words about your experience at Nissan of Duarte! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

November 07, 2023

I am always satisfied with service at Nissan Duarte. Excellent customer service and Cesar is always courteous and professional. More

by Ross9968
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
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Nov 09, 2023 -

Sierra INFINITI of Duarte responded

Your compliments and kind words mean so much to us and our team, Ross! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

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