Sid Dillon Chevrolet Buick -Wahoo - Service Center

Everyone was friendly! It was nice and clean! Whomever came up with the inspection video is a genius, what a neat benefit to the customer as well as the technician! I wish It was nice and clean! Whomever came up with the inspection video is a genius, what a neat benefit to the customer as well as the technician! I wish all dealerships were like this, I guess thay makes this one stand out!! More

DON’T TAKE OR BUY YOUR VEHICLE FROM SID DILLON WAHOO. My 2021 Chevrolet Silverado 2500 was stolen in August of 2021 (I bought it from Sid Dillon for 80k in October 2020). the damage was MINOR: a broken wind 2021 Chevrolet Silverado 2500 was stolen in August of 2021 (I bought it from Sid Dillon for 80k in October 2020). the damage was MINOR: a broken window, some scratched paint, some sensors were thrown off, and my fifth wheel hitch had to be replaced. Since September I’ve had to bring in my truck for repairs FIVE SEPARATE TIMES and they’ve had my truck, collectively for TWO WHOLE MONTHS. Matt, the autobody manager has shown nothing but carelessness and incompetence. A few weeks ago (our fourth visit) I took my truck in on a Wednesday as previously agreed and arranged with the Autobody manager, Matt, and when i called him the following Tuesday to check on the status of the work he told me he had NO IDEA that my truck had been dropped off!! My truck sat in their lot for ALMOST A WEEK without them touching it. For this period of time I had no vehicle. I was relying on friends, family, and paying for Ubers while my brand new truck sat in their lot. You may wonder, don’t they have loaners? Yes they do, just not for me. Sid Dillon Wahoo gave us a loaner once (a 2010-ish Malibu) and they wasted no time accusing us of smoking in it. Did they tell us or ask us about this directly? Of course not. They just refused to give us any type of loaner and when i asked Matt to be honest and tell me why he said it was because they are accusing us of smoking in it and that I was banned and barred from any loaner INDEFINITELY. This hurt me to my core, the lies, the accusation, and the result. My dog died when a medical emergency came up and I didn’t have a vehicle to transport him to the vet in time. Now I find out WHY they wouldn’t give me a loaner, I am ENRAGED. My truck still has to go back for the “final round” of repairs (AKA-they forgot to order parts until my truck was in their shop this last time around). I’m going to call the dealership manager Scott on Monday to see if they will do the right thing and get my truck fixed once and for all in a TIMELY manner. At this point I just want to warn everyone to take your vehicle elsewhere. Stay away from this dealership and their sub par auto repair shop. Give your money and business to an establishment that will respect and value you. More

Great service advisors and courteous. Having to do a 25 Great service advisors and courteous. Having to do a 25 word minimum review is a bit pretentious and not needed. I would remove this irritant!! If Great service advisors and courteous. Having to do a 25 word minimum review is a bit pretentious and not needed. I would remove this irritant!! If you want people to do a review don't make demands!! Now you can add the annoying verification of my email and screen name to this ridicules survey... never again! More

We were on our way to Epley so our daughters could return to here homes in Texas and North Carolina when our Diesel Pick-up Indicated the DEF was needing to be changed or it would only have so many miles we to here homes in Texas and North Carolina when our Diesel Pick-up Indicated the DEF was needing to be changed or it would only have so many miles we could go before it would start its descent in the miles per hour we could go. Big problem, maybe could have made it to the airport but definitely not back home. No time to go on to Lincoln to rent a car. Luckily we were still West of Wahoo. We called our friends at Sid Dillon in Wahoo and they went above and beyond....When we arrived at the dealership, they had a car ready for us. By the time we switched the luggage, paperwork was signed and we were on the road again. Our daughters made their flights in plenty of time. We stopped back on our way home and made arrangements for them to fix the truck. We were able to keep their car until it was done the following week. Thank you Nick and other sales people who made the pick-up/car exchange so quick as well as the Service Department for a timely repair job. More