Baxter Chrysler Jeep Dodge Lincoln - Service Center

I was very pleased with how they took care of my needs. When my car could not be ready in one day, they offered me a rental car. They were very helpful in resolving the servicing of my car and went above a When my car could not be ready in one day, they offered me a rental car. They were very helpful in resolving the servicing of my car and went above and beyond the typical service. Pete also called me to keep me up to date on the issues. More

Pete took ownership of my problem and resolved it in a professional mannor. Rotor replacement problems from about 6 months ago started to surface again and with one attempt to resurface the new rotors, at professional mannor. Rotor replacement problems from about 6 months ago started to surface again and with one attempt to resurface the new rotors, at no charge, Pete invoked the warrenty and replaced them again at No Charge. He even rotated and balanced the tires on his own for the hassle of having to bring the van in a second time. Just knowing that I can depend on this level of service with a dealer has swayed me to purchase my next new vehicles from them. More

I just purchased a 2002 Dodge Durango and went in to get the remote activated and Pete came to let me know that there was 3 things that had been recalled on my vehicle that needed to be switched out. I was the remote activated and Pete came to let me know that there was 3 things that had been recalled on my vehicle that needed to be switched out. I was very pleased with how they checked things out and let me know what i needed to get taken care of. They had my vehicle done and ready to go in a half hour as they said and ordered the parts i needed for the recalls. Great customer service!!! :) More

Over the years we have leased two trucks and purchased two Dodge Carivans from Performance Chrysler-Jeep-Dodge of Lincoln Nebraska. We have had all of our service work done there and the service has alway two Dodge Carivans from Performance Chrysler-Jeep-Dodge of Lincoln Nebraska. We have had all of our service work done there and the service has always been top notch. The people are friendly and helpful, which is another reason why we return. The waiting area is comfortable and we are treated with respect. Larry M. & Carol J. Hall, Lincoln, Nebraska More

I have been very impressed with the level of service that the parts department at this dealership has provided me with over the past few years. I have never had any issues with recieving the wrong items and the parts department at this dealership has provided me with over the past few years. I have never had any issues with recieving the wrong items and they have always been very cooperative when it comes to returning an item that I may have incorrectly ordered and did not need. Wether it is ordering parts over the phone, or communication via email, they are always more than happy to go out of their way and spend time to find information that will make my life easier. More

There were a couple items the dealership informed me I needed to have done on my vehicle. These were under warranty and therefore didn't require any payment. I showed up at the appointed time and Pete m needed to have done on my vehicle. These were under warranty and therefore didn't require any payment. I showed up at the appointed time and Pete met me and looked up the information from the computer that was on record for my vehicle. He was very friendly, courteous, and gave me a time frame that it would take to get the vehicle completed. His estimate was right on target. After the vehicle was completed he went over the ticket, explaining everything that was done and asked me if I had any questions about any of the work that was done. Our goodbyes were made and he thanked me for doing business with him. I appreciated all that Pete did for me. More

I brought my 2007 Dodge Grand Caravan in for an oil change and an electrical issue. Although the van was hooked up to a computer to see what the problem was, nothing was found. When Pete brought me t change and an electrical issue. Although the van was hooked up to a computer to see what the problem was, nothing was found. When Pete brought me the service information, he said to bring it back immediately if it acted up again and they would see what they could find. One Friday afternoon after work, I was on my way home and the electrical problems happened again, so I drove it straight to the Dealership during a blizzard without windshield wipers. As soon as I came and Pete saw the issues I was having, he insisted I take a loaner car home until the problem was figured out and fixed because the van wasn't safe to drive. Turns out when I bought the van from a different out-of-state dealership, I wasn't told of a previous accident that had caused the electrical issues I was now having. Repairs were going to cost close to $2000! After contacting the previous dealership and having them agree to the repairs, Pete was in contact with them and made sure everything was paid for and taken care of. The extra effort Pete went through to get the van fixed was duly noted and very appreciated. I will now have all service work done at Performance Dodge because of having such a positive experience throughout this trying ordeal. More

I just got done with my visit for having my oil changed and service checked on the noise of the underside of my caravan. It turned out to be the same part that was put in 2 years ago with statement i had and service checked on the noise of the underside of my caravan. It turned out to be the same part that was put in 2 years ago with statement i had of low mileage. The best part of this visit was that i did not owe anything for the parts that went bad for the small amount of mileage on the parts that were replaced earlier. With everyone i dealed with that day including the lady in the lube and oil shop, everyone needs to be applauded! A job well done. As you can tell i keep coming back here! More

Our family has purchased 4 new vehicles from Jon over the past few years. We have even recommended him to friends who have purchased vehicles there, from him. Jon not only does a great job with the sales p past few years. We have even recommended him to friends who have purchased vehicles there, from him. Jon not only does a great job with the sales process, but is helpful in making sure our service needs are met. More

I was in my first accident and was unsure on the process I was in my first accident and was unsure on the process of how to get my car fixed. Jake was very helpful in giving me an accurate estimate of the d I was in my first accident and was unsure on the process of how to get my car fixed. Jake was very helpful in giving me an accurate estimate of the damages and also explaining what to do next. He was very nice and personable. I then worked with Kevin in the actual paperwork and repairs. He explained things very well and clear. He also took care of all the paperwork with the insurance to which I had much less stress, which is exactly what I wanted. They were very timely and kept me informed the whole way through the repair process. I am very pleased in the body work and outcome of my experience with Performance Chrysler,Jeep,Dodge of Lincoln and their customer service. More