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Sid Dillon CDJR Fiat of Lincoln
Lincoln, NE
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Excellent trade in value and great price on new truck. Large selection of trucks available and no problem taking as many test drives on different trucks as you wanted. Negotiating a price was easy and th Large selection of trucks available and no problem taking as many test drives on different trucks as you wanted. Negotiating a price was easy and the financing and extended warranty plan was very well explained. Ben Gudeman was great! More
I was very pleased with how they took care of my needs. When my car could not be ready in one day, they offered me a rental car. They were very helpful in resolving the servicing of my car and went above a When my car could not be ready in one day, they offered me a rental car. They were very helpful in resolving the servicing of my car and went above and beyond the typical service. Pete also called me to keep me up to date on the issues. More
Pete took ownership of my problem and resolved it in a professional mannor. Rotor replacement problems from about 6 months ago started to surface again and with one attempt to resurface the new rotors, at professional mannor. Rotor replacement problems from about 6 months ago started to surface again and with one attempt to resurface the new rotors, at no charge, Pete invoked the warrenty and replaced them again at No Charge. He even rotated and balanced the tires on his own for the hassle of having to bring the van in a second time. Just knowing that I can depend on this level of service with a dealer has swayed me to purchase my next new vehicles from them. More
Neil Kringle told me that he would help find the perfect vehicle for me when I first met him. He kept his word! He worked very hard to find me the perfect fit. I am very picky with my vehicles and he was ve vehicle for me when I first met him. He kept his word! He worked very hard to find me the perfect fit. I am very picky with my vehicles and he was very understandable, especially when dealing with my tight budget. He was great to work with and I am very happy with my purchase. More
I just purchased a 2002 Dodge Durango and went in to get the remote activated and Pete came to let me know that there was 3 things that had been recalled on my vehicle that needed to be switched out. I was the remote activated and Pete came to let me know that there was 3 things that had been recalled on my vehicle that needed to be switched out. I was very pleased with how they checked things out and let me know what i needed to get taken care of. They had my vehicle done and ready to go in a half hour as they said and ordered the parts i needed for the recalls. Great customer service!!! :) More
Mario was a rockstar and did the best to help meet my needs in a vehicle. My daughter was with me(7)and he made sure she was having a good experience as well, considering we were there almost 5 hrs. Had needs in a vehicle. My daughter was with me(7)and he made sure she was having a good experience as well, considering we were there almost 5 hrs. Had no problem getting her a soda and snack with his own money. Doug was the finance guy and could have done a little better job explaining everything in more detail. I know they get busy but I hadn't purchased a vehicle in 10 years. After I got home and read through everything I was so stressed out about what I had just done. Called the next day and talked with Ben in finance and he took the time and answered every one of my questions and made sure that I was feeling ok about my purchase and the decisions I had made. Ben you to are a rock star and I want you both to know how very much I appreciated you taking the time in a very busy delarship to make sure that my familys needs were met!! i will be referring you to friends in the future. Thanks again!! More
Over the years we have leased two trucks and purchased two Dodge Carivans from Performance Chrysler-Jeep-Dodge of Lincoln Nebraska. We have had all of our service work done there and the service has alway two Dodge Carivans from Performance Chrysler-Jeep-Dodge of Lincoln Nebraska. We have had all of our service work done there and the service has always been top notch. The people are friendly and helpful, which is another reason why we return. The waiting area is comfortable and we are treated with respect. Larry M. & Carol J. Hall, Lincoln, Nebraska More
I ordered my new vehicle from Bryce Collins with Performace Chrysler Jeep Dodge of Lincoln over the internet. The vehicle arrived quicker than estimated, which was great, and Bryce called me and to Performace Chrysler Jeep Dodge of Lincoln over the internet. The vehicle arrived quicker than estimated, which was great, and Bryce called me and told me it was ready to be picked up. I went there the next day and was treated as if I was a good friend, by people I had never met before. Vehicle was ready, paper work in order and the whole transaction was very smooth and professional. I have never been treated so nice. It is wonderful to do business with people who care. Jim Griffith More
I first called the dealership and the other voice on the line seemed very excited to answer all my questions,her name was Amber. When my husband passed away I did not want to sell his Jeep. I called to see line seemed very excited to answer all my questions,her name was Amber. When my husband passed away I did not want to sell his Jeep. I called to see what my options were, after Amber sat and listened to my concerns (bless her little heart) I drove to Lincoln to Performance Jeep Dodge. My first option was Woodhouse, but after speaking with her she was going to be my first and only stop. Since I bought my New Jeep, Amber would call me and say I think its time for an oil change, and so it was 3,000 miles later.Further more, now that she's working in their Collision Center, she even has given me a touch up paint bottle. More
Overall, I've was extremely satisfied. I did not feel pressured at any point during the sales process. Performance Dodge worked hard for my business, got me the deal I wanted and even accommodated a cou pressured at any point during the sales process. Performance Dodge worked hard for my business, got me the deal I wanted and even accommodated a couple of pretty specific, special requests. I would've given Customer Service a "5" except that I felt the sales person should have been better informed. He was EXCELLENT to work with, mind you. But he was unaware that Chrysler had a "Limited" edition of the van we were seeking and very misinformed about the options. For example, he stated the optional 4.0 engine got worse gas mileage. Actually, it gets better gas mileage than the standard. He also informed us that the front seats were cooled (as well as heated); when, in fact, they are not. Even as I write this, I realize that it all sounds much worse than it is. He exceeded my expectations in the core aspects of sales in that he was friendly, did not pressure me, was helpful and respectful. He made the process easy. I'm just glad I didn't need to depend on his information during the sales process. More