Sid Dillon CDJR Fiat of Lincoln

Service Department goes above and beyond! On a recall they stated would take 3 hours so I planned to wait in lobby with book and coffee, being from out of town. They found another active recall and asked they stated would take 3 hours so I planned to wait in lobby with book and coffee, being from out of town. They found another active recall and asked if I minded if they completed this recall at same time. After 1 1/2 hours, Pete Gascon came over and said my car was done! When I expressed surprise at the speed, he said, "Well, I put 2 guys on it so you wouldn't have to wait so long!". Wonderful! Great service! Great people! More

As soon as I walked in the Service depart. I was immediately approached by Pete. He was very friendly, helpful and efficient. He followed through promptly by calling me back with what they had fou immediately approached by Pete. He was very friendly, helpful and efficient. He followed through promptly by calling me back with what they had found wrong with my jeep. He arranged for a car to pick me up at work and met me as I arrived at the dealer ship. I will come back and ask for Pete. More

I found the dealership to be very cooperative, even when I called long distance to make an appointment for new brake pads. They were prepared for me when I arrived, introduced me to my personal service tech I called long distance to make an appointment for new brake pads. They were prepared for me when I arrived, introduced me to my personal service tech and asked me about what other things were a concern about the car. After I listed the issues I wanted either an estimate or advice about, I was shown to the waiting area, where the courtesy van driver quickly appeared to take me to a place, not my home, but where I needed to be. He was a very personable young man, and drove beautifully. He delivered three of us to the south side of town, and remained cheerful and interesting the entire trip. I was called about midday with information on the issues I had asked about, as well as the brake issue I had come in with. Later in the day I was called to notify me that the car was ready, and when I arrived, everything, including Pete, was there waiting for me. My car was being vacuumed as I approached to take it home. Complete care, in an atmosphere that is clean and well kept, with employees who seem to care about each client. It was a breath of fresh air...and I was prepared to be irritated since I had not chosen this dealership, but was forced to go there by warranty work. I will return. They won me over! More

Had an appointment to receive Service on my Jeep Liberty, arrived early to get oil change completed at Express Lube, staff was great at getting me through there and on to my appointment with service departme arrived early to get oil change completed at Express Lube, staff was great at getting me through there and on to my appointment with service department. Service manager, Pete Gascon asked if I was waiting on my vehicle, which I do because I drive 50 miles into Lincoln to work with a Jeep Dealership. My service was completed in 45 minutes, of course problem was a simple fix, just a short and a new switch fix the problem. Very satisfied with my entire experience. More

Neil was our salesman, and what a doozy! We had no intention of buying a new truck when we arrived, but he informed us of a wonderful deal that was unadvertised and found me the truck I wanted, the EX intention of buying a new truck when we arrived, but he informed us of a wonderful deal that was unadvertised and found me the truck I wanted, the EXACT truck I wanted. During the negotiation process, he worked with us and he and finance guy, Doug, were extremely flexible in getting me as close as possible to the monthly payments I wanted. The financing process was probably the fastest, least stressfull part of the whole ordeal, we were in Doug's office for less than 15 minutes and were ready to drive away! Neil was very accomodating as far as any questions and requests we had. I found a little bit of overspray on my truck from the spray in bedliner and he got it cleaned up right away and had my truck in top shape to drive off the lot. Unfortunately, we had some problems with the truck itself the very first night. The AC went out and wouldn't work at all, so the next day (on a Saturday) we were in the service department to get the truck fixed. I had a feeling that something was skipped during vehicle check-in and it would be an easy fix. When we were first told that they may not be able to get the truck in due to their appointment schedule that day, I spoke again to Neil and Doug, who directed me to Bryce the sales manager right away. Bryce felt my pain knowing I wanted my brand new truck running right and I wanted it home that day. He immediately went to service manager James and together they got my truck in right away and went right to work on it. As I thought, it was something simple, a step missed at the factory and a relatively simple fix. A couple hours later we were on the road home with cold air. I'm very happy with everyone I've dealt with there at performance and was able to get a better truck than I ever dreamed for a better price than anything I'd looked at used. I'm crossing my fingers that I'll be out of there service bay for a very long time now and the AC problem was just a fluke, but the whole crew was very understanding and accomodating when they found out about the problems. Great place, great people, excellent deals. GO! More

My experience with Performance in Lincoln was wonderful. They helped me every step of the way, from getting towing set-up to the finished work! I can't tell you enough how easy it was and also how fast the They helped me every step of the way, from getting towing set-up to the finished work! I can't tell you enough how easy it was and also how fast they were in getting my car in and fixed. Thanks to them I was back on the road in less than 48 hours! More

Just wanted to let you know how much we appreciated Pete while we were waiting to get our car worked on. He made sure we were ok and had everything we needed while we were there. We wanted to go to breakf while we were waiting to get our car worked on. He made sure we were ok and had everything we needed while we were there. We wanted to go to breakfast and he got us there. I truly loved his hilarious personality and willingness to joke around as well. He has a wonderful personality and good ole customer service that is hard to find these days. Its guys like Pete that keep customers such as myself coming back for life. Thanks Pete!!! More

This was the best customer service I have gotten in 20 years. Pete should be teaching customer service! He went out of his way to assist us while we were traveling 400 miles from home. I wish performanc years. Pete should be teaching customer service! He went out of his way to assist us while we were traveling 400 miles from home. I wish performance dodge was closer to gering, Nebraska. I will use their service department when I am in Lincoln, Ne More

I was out of town on the Fourth of July when mycar wouldn't shift out of park. Had my Sebring towed to Performance Chrysler of Lincoln on a Sunday morning. They began working on it first thing Monday wouldn't shift out of park. Had my Sebring towed to Performance Chrysler of Lincoln on a Sunday morning. They began working on it first thing Monday morning and called to discuss warranty and info. All was repaired and I picked up my car by late afternoon Excellent service from a dealer I had never been to bvefore ! Jim More

Excellent trade in value and great price on new truck. Large selection of trucks available and no problem taking as many test drives on different trucks as you wanted. Negotiating a price was easy and th Large selection of trucks available and no problem taking as many test drives on different trucks as you wanted. Negotiating a price was easy and the financing and extended warranty plan was very well explained. More