Sid Dillon CDJR Fiat of Lincoln

Will never purchase from them again I purchased a Certified used Jeep Patriot in May of 2013. Had problems with it in less than a week. Had multiple issues getting vehicle taken care o I purchased a Certified used Jeep Patriot in May of 2013. Had problems with it in less than a week. Had multiple issues getting vehicle taken care of at Performance so I took it to another Jeep dealer to get it fixed. Now the vehicle is making a noise that sounds like a pulley or baring is going out. I called Performance to check on warranty and was told it had expired, was transferred to someone to help, who needed to transfer me again to someone else and was then hung up on in transfer. Again only have had the vehicle for 16 months and the Certified warranty has expired due to age of vehicle not mileage as it has less than 60,000 on it. Because it was 2008 the certified warranty only lasted until November of 2013. Now I know why they sold this one as certified as they knew they would not have to cover it for long. Not only will I not purchase from Performance again but Chrysler beware, because of vehicle issues and lack of service by YOUR dealer I may never buy a Jeep or Chrysler product again. More

impressed First time buying from performance. Jay Allsman was the guy I worked with during the process. I already knew what I wanted, so the purchase was done First time buying from performance. Jay Allsman was the guy I worked with during the process. I already knew what I wanted, so the purchase was done completely over the internet. I have purchased several vehicles over the last few years, and I was completely impressed with Jay. Never took more than 15 min to get a reply on email (usually within 5min). I definitely will call Jay next time I buy a vehicle….his attention to detail was unsurpassed from my previous experiences. I told him if I was a 1st grade teacher, I would have given him a sticker! If Jay was in my business, I would hire him! More

Underhanded dealings abound here Handshakes and verbal agreements are worthless here. Just because you have an agreement with the salesman, you must realize he is just a pawn in the g Handshakes and verbal agreements are worthless here. Just because you have an agreement with the salesman, you must realize he is just a pawn in the game and he will tell you anything he is told to tell you to make the sale. If you are the type that believes what you are being told and are the type that just signs paperwork as it is handed to you, beware. After my experience I can promise you, if it is not documented, it is hearsay. That is what the manager told me personally. I was called a liar because I had a verbal agreement with the salesman and a handshake to seal the deal. When I was signing paper I was told there was no paperwork to back up what had taken place with the salesman and I was out of luck. I walked out and never complete the deal. I was in contact with the general manager the next day and he said the salesman had verified my side of the story and I could come back out and complete the deal. I declined and will never deal with a dealership that calls me a liar before verifying the facts first. If you are still going to deal with these crooks, do your self a favor. 1. Make sure everything is documented. 2. Get everything documented, no matter how much you feel you trust them. 3. Read everything and get answers before you sign anything. Once you sign the paperwork, you are stuck. You can't take it back, you can't get something that is not written down. You are a sale, nothing more on their monthly tally, nothing more. More

Nice truck, Dealer experience was a disaster Once these people get the keys to your trade, you will be there all night. Manager stands in the door way of finance office and you get bantered from Once these people get the keys to your trade, you will be there all night. Manager stands in the door way of finance office and you get bantered from both sides as to keep you in the room till you buy something. When you ask for your keys back someone will go to get them and someone else comes in to convince you to buy something. After paperwork is done and you leave you get called back for paperwork resign and the amount of loan has magically gone up, and I had to put more money on my credit card just to get to leave the second time. Took so long to get my trade in paid off I was getting calls at work from previous finance company wanting to know if and when I was going to make payment on vehicle I had traded in over a month ago. I was told 5 times by 5 different people that the money had been sent to the finance company over a span of 3 weeks. Called Dodge customer service 4 times, they called Jon Tucker 4 times and I was promised the refund of my credit card charges in full. I did get part of it back, it was not a full refund. Dodge customer service kept calling me back to see if things were getting taken care off and after 2 months and numerous calls and more promises Customer service finally got things taken care of. If you want an ongoing endless nightmare, this is the place to go. I did like the truck but after the horrid experience I received from this dealership and the worries I had about having to deal with them for service in the future I dumped the truck at the first opportunity I got and I will never consider another Dodge again till they start controlling their dealership better. More

THANK YOU JON WHITAKER My family would like to thank Jon Whitaker for helping my wife find her brand new 2014 Jeep Patriot. Jon made the buying a new car a blast. He answere My family would like to thank Jon Whitaker for helping my wife find her brand new 2014 Jeep Patriot. Jon made the buying a new car a blast. He answered all of our questions and concerns. I would highly recommend everybody that reads this and is thinking about buying a new car, go see Jon Whitaker you wont be sorry. More

Tracy has always treated us great we have purchased 11 dodge vehicles all from performance and 3 from tracy graham always friendly and available and always get a great deal no waiting no price games dodge vehicles all from performance and 3 from tracy graham always friendly and available and always get a great deal no waiting no price games More

We come back to Performance Dodge because of Mario Overstreet. He is always extremely thro in his explanation on every level. Mario goes the extra mile to make sure we are well taken care of and we al Overstreet. He is always extremely thro in his explanation on every level. Mario goes the extra mile to make sure we are well taken care of and we always get the best possible deal. We will return to Performance Dodge the next time we are ready to trade in again. More

After visiting several other dealerships, I stopped in at Performance and there I met Jake Hamilton a sales consultant. Jake really listened to my needs. He didn't pressure me into test driving vehicles that Performance and there I met Jake Hamilton a sales consultant. Jake really listened to my needs. He didn't pressure me into test driving vehicles that he and I both new were not a good fit for me. When we found a Dodge Caliber I new it was going to be my next car. I test drove it and fell in love with it. But I noticed it had squeaky brakes. Jake went to work with the service department and got the brakes fixed. Rick in the service department was very professional and got the brake issue taken care of for me at no cost to me. Then Jake went to financing and worked with them until the came up with a loan and payments that worked with my budget. All the people I met there were exceptional at what did. I will definitly recomend them to all my friends and will return there myself when I need a different vehicle. Performance Chrysler Jeep Dodge of Lincoln deserves an A+ in customer service. More

Great buying experience with Performance! I couldn't find a Wrangler with the options in town, so a quick search found exactly what I wanted in Lincoln...my wife was amazed I couldn't find what I was l find a Wrangler with the options in town, so a quick search found exactly what I wanted in Lincoln...my wife was amazed I couldn't find what I was looking for in KC and thought I was a crazy driving up to Lincoln...and that's putting it mildly. Performance accepted my offer and was quite a bit cheaper than what I was getting here in town....that's with my company getting friends and family at many Jeep dealers locally. Mario and the entire staff at Performance were fantastic - will definitely consider them next time I'm in the market for a vehicle. More