Sid Dillon CDJR Fiat of Lincoln

If I could give an infinite amount of stars, I would. I want to begin by saying that Benjamin is, by far, the absolute best salesman I have worked with in any industry. We also had the pleasure of workin I want to begin by saying that Benjamin is, by far, the absolute best salesman I have worked with in any industry. We also had the pleasure of working with Clyde. They make an excellent team.  The service we received from Benjamin is something you would be hard-pressed to find. Someone that not only goes out of their way to help you and your family find the perfect vehicle, but respects that you can't go past a certain price point. He held 2 or 3 different cars for us, since we live on the other side of town. He knows I have anxiety and was quick to reassure me. Although the entire transaction was very professional, I also feel like we built a friendship on trust, and that will make us choose Sid Dillon first every single time. I can't say enough about the wonderful impact this experience has had on our lives.  We had initially inquired about a 2012 Chrysler Town & Country but, because of our credit score & history, we had trouble getting financing. Benjamin was dead-set on getting us into a vehicle that, not only we could afford/finance, but would be reliable and offer security for us and our 3 small children. We went through quite a few options, and finally, he sent us a message that let us know that he had found us a 2020 Dodge Journey that had previously been leased and was practically new. Not only this, but it came with built-in warranties to keep us protected in case of faulty parts, etc. I did the math and, although the number was a little higher than we wanted to pay/month, it was much cheaper than what we had been paying for constant repairs for our Enclave. After test driving it, we knew we had to get it.  Backstory: Our pre-owned Buick Enclave, which we only had since November, broke down for the 5th time and the estimated cost this time was $6000+. This also happened to be the evening before I had hip surgery. We are having credit hardships after my husband was laid off from his job in the tech field last year. I was pregnant during that time and high-risk because of heart and placenta issues that could have cost me my life.  We are in a much better situation now but, as we all know, credit takes forever to bounce back. It's easy to lose credit, and very hard to build it back up. Our bank was unwilling to give us a loan because we don't have a cosigner (my parents died 3 years ago, my husband's father died in 2014, and we have no other family we can turn to). I truly feel in my heart that Benjamin (Sid Dillon) was the only one willing listen and to do whatever it took to get us a safe financed vehicle.  More

Took truck in for recall work on airbag and thought it would be good to get the cabin filter changed and the parking brake adjusted. All seemed to go well and I would have given a good review, but my tru would be good to get the cabin filter changed and the parking brake adjusted. All seemed to go well and I would have given a good review, but my truck started smelling dusty, and I thought gee, I wonder if my cabin filter needs changed, so I went ahead and dropped the glovebox to ge to to the filter and went to reach for the tabs on the cover. Hmm, that’s odd, no tabs, poke my head in and there are no tabs because there is no cover and NO CABIN FILTER!!! That was the only time I have had the truck serviced except for myself, so I am quite disappointed with the whole dealer experience, and am left wondering what other surprises may be lurking. More

Tried charging me $700 for some axle work, my mechanic did it for $200. Offered low trade in value, said it was because it needed tires, tires had 200 miles on them. Bought out another dealer and raised did it for $200. Offered low trade in value, said it was because it needed tires, tires had 200 miles on them. Bought out another dealer and raised oil change price from $60 to $95 for same service. Overpriced and will try and screw you. More

Efficient and courteous from the start to the finish product. Fast and updated us in a timely matter. product. Fast and updated us in a timely matter. More

Car had lots of issues, and nothing was repaired. I went in for a back up camera repair, screen would just go black. Then that lead to more and more things being wrong. And then for on of my lights I went in for a back up camera repair, screen would just go black. Then that lead to more and more things being wrong. And then for on of my lights to now be broken that was by my backup camera that they never notified me about or fixed regarding the broken light. Was a roller coaster of day getting answers. Overall I sadly don’t feel I would go back or recommend. Was very hopeful and felt our service worker who got us in and out was very kind and understood our frustration but the overall work didn’t help and even left me with a broke light. More

My appointment went well. All employees were courteous and knowledgeable while servicing my vehicle and me. All employees were courteous and knowledgeable while servicing my vehicle and me. More

They went above and beyond to satisfy my expectations starting with bringing the car to show me to delivering it to my home in Minnesota. starting with bringing the car to show me to delivering it to my home in Minnesota. More

Great, fast, friendly service! Will continue to schedule appointments at this establishment. I have not had a bad experience. Will continue to schedule appointments at this establishment. I have not had a bad experience. More

Service advisor did great work he helped me with every step and got the job done on time step and got the job done on time More

Always been a great place to get my Durango worked on, thank you Cody Bland for being such a great person and service writer thank you Cody Bland for being such a great person and service writer More