Sid Dillon Buick - Lincoln

Great staff. Very accommodating. Their facilities are always clean and their staff is always concerned about your well-being. Very accommodating. Their facilities are always clean and their staff is always concerned about your well-being. More

They are courteous, aware of your time, are prompt and they keep you informed throughout the time you are there. If it’s a long wait they provide rides to home and come get you when the car is done. They they keep you informed throughout the time you are there. If it’s a long wait they provide rides to home and come get you when the car is done. They value you as a customer. More

They did a great job diagnosing and getting our truck fixed fast. And they worked with the warranty company for us. Made the process smooth. fixed fast. And they worked with the warranty company for us. Made the process smooth. More

Great service was provided! Tyler Was easy to work with and we had no pressure to buy Tyler Was easy to work with and we had no pressure to buy More

I debated between leaving 3 or 4 stars. My experience with Courtney, the saleswoman, was excellent—she was very friendly, patient, and genuinely helpful as I decided which vehicle was the b My experience with Courtney, the saleswoman, was excellent—she was very friendly, patient, and genuinely helpful as I decided which vehicle was the best fit. She worked hard to get me to the price and payment terms we had discussed, and I truly appreciated her effort. Unfortunately, the financing side was disappointing. Instead of reducing the price to account for visible scratches (something Courtney and I both understood had been agreed to), the loan officer simply extended the term from 5 years to 8 years. I didn’t realize this until I reviewed the contract at home. When I returned the next day, even Courtney was surprised and regretful that the price reduction wasn’t applied. She involved the manager, who contacted me a couple of days later. While they never honored the negotiated reduction, they did offer two additional oil changes, which felt like a small gesture compared to what was expected. I later refinanced the loan on my own, which helped, but I can’t overlook the fact that the deal wasn’t honored. Courtney has continued to be fantastic, helping me with scheduling oil changes and questions, and she deserves 5 stars. Unfortunately, the finance department and management get 1–2 stars for their part in the process. That’s why this review was so difficult to rate overall. More

Always happy to leave the dealership happy, after an appointment! Tyler is very friendly and helpful. Thank you! appointment! Tyler is very friendly and helpful. Thank you! More

Our repair appointment was extremely positive due to good communication with rep thankful for good service communication with rep thankful for good service More

Great communication with their customers. They clearly want their clients to be satisfied and their vehicles to be safe and working properly. They clearly want their clients to be satisfied and their vehicles to be safe and working properly. More

Great service great personnel always provide prompt service and friendly service easy scheduling for service service and friendly service easy scheduling for service More