Shultz Nissan
Jamestown , NY
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They love to sell you the car TODAY. .. but when it comes time to repair it or order parts it takes FOREVER. Had an issue for a month that hasn't been resolved. Still waiting for the ca .. but when it comes time to repair it or order parts it takes FOREVER. Had an issue for a month that hasn't been resolved. Still waiting for the call that parts are in (warranty work). More
Everyone I dealt with at Shults was helpful and pleasant to work with. Joel was always available to answer questions and kept me updated on when the car would be delivered. It was a pain free process. to work with. Joel was always available to answer questions and kept me updated on when the car would be delivered. It was a pain free process. More
Anything beyond mediocre service is to much to ask apparently. The staff was friendly but would not do anything when I was only given one key. I was contacted by the store manager and told him my situ apparently. The staff was friendly but would not do anything when I was only given one key. I was contacted by the store manager and told him my situation only to not be contacted again. I was kind and pleasant because it is not a big deal. More
Good service. Everyone was very courteous and answered all my questions. They had to search for the car I wanted at other dealerships. It took awhile but one was located. The financing terms were clearly all my questions. They had to search for the car I wanted at other dealerships. It took awhile but one was located. The financing terms were clearly explained. My salesman took his time in showing me everything about the features in the car. I was very pleased . More
This is the second Subaru we have purchased from Shults. Very happy with the car, but the dealer exceeded expectations. I really like the way they present the deal hear. Right from the sales manager, no re Very happy with the car, but the dealer exceeded expectations. I really like the way they present the deal hear. Right from the sales manager, no real back and forth, let me go see if I can get that price stuff. Found the car I wanted and made it happen. More
I took my 2013 legacy in for an airbag recall. The staff were VERY PLEASANT and I asked for a loaner car. They were super and gave me a new Forester to get around town with. I would definitely recommend thi were VERY PLEASANT and I asked for a loaner car. They were super and gave me a new Forester to get around town with. I would definitely recommend this dealer to buy from. No pressure what so ever. They are top notch and deserves future purchases from me. THANK YOU SO MUCH ❤️ More
They were prompt at servicing my vehicle. It was done safely and completely during Covid 19. My appointment was made convenient to my time schedule. safely and completely during Covid 19. My appointment was made convenient to my time schedule. More
They always are happy to see you & treat you right. Darren & Joel are very helpful when I have a question about Subaru.Good service department. Darren & Joel are very helpful when I have a question about Subaru.Good service department. More