Shults Resale Center of Dunkirk

Appreciated as a Customer I shopped around quite a bit before I stopped by Shults Resale Center. I had never been there before, but my nephew and sister both purchased vehicle I shopped around quite a bit before I stopped by Shults Resale Center. I had never been there before, but my nephew and sister both purchased vehicles through them. I was greeted right away when I came in and that helped me to feel more comfortable. Jim helped me to find and purchase a new van for my family. All the people at Shults were very friendly and really worked well as a team. Bottom line is I felt like they actually cared that I was there. They were ready to do whatever they could to get me in a vehicle that met my familys needs, but at the same time did not pressure me in that decision. There's no need to chase around shopping for a vehicle. Shults will do it for you. More

great experience We had a great experience. Everyone was friendly and willing to work with us. After further research and driving, our car didn't end up having a few o We had a great experience. Everyone was friendly and willing to work with us. After further research and driving, our car didn't end up having a few of things he mentioned it did but we are still satisfied with our purchase. More

Great service I met Steve when I stopped by the dealership to browse the lot. From the moment I met him he was very helpful and willing to listen to all my car ques I met Steve when I stopped by the dealership to browse the lot. From the moment I met him he was very helpful and willing to listen to all my car questions and concerns. It took me almost a year to actually buy a car from the time I began looking and Steve was still there for me even when as I can imagine it seemed hopeless that I would ever commit to something. At the end of it all he was able to get me a car that I could afford and a car car that I WANTED to buy. More

Great Both employees I worked with were great. They were both patient as I was very picky. I will most definitely go there for my next purchase and would re Both employees I worked with were great. They were both patient as I was very picky. I will most definitely go there for my next purchase and would recommend them to anyone. More

GREAT SERVICE This was the second vehicle I bought from this dealership. All the employees are wonderful and have continued to make my vehicle buying less stressful This was the second vehicle I bought from this dealership. All the employees are wonderful and have continued to make my vehicle buying less stressful. Not to mention budget fitting. More

great experience I had a great experience buying a truck from Jim. He was very nice and helpful. He was able to bring the truck I wanted to this dealership the next da I had a great experience buying a truck from Jim. He was very nice and helpful. He was able to bring the truck I wanted to this dealership the next day. I would recommend this dealership and Jim to anybody I know! More

Great customer service and helpful staff My wife and I have purchased two cars from them now and will definitely go back when its time for a new one. Jim helped us both times and was able to My wife and I have purchased two cars from them now and will definitely go back when its time for a new one. Jim helped us both times and was able to get us a vehicle each time that fit my family's needs and budget. He even took the time with our first car to drive us to the bank and help us get a loan. I would tell all my friends to go there for their next vehicle purchase. More

I bought New Nissan Versa 2014 from Jim at this dealer. After doing large amounts of research and visiting several dealers win Buffalo, I found the hospitality of the dealer near me by far out weight the pr After doing large amounts of research and visiting several dealers win Buffalo, I found the hospitality of the dealer near me by far out weight the price and the courtesy I received from other dealers. My experience with my agent, was awsome. The lot did not have the car the I wanted a it was located in the Jamestown lot, so he had it delivered and brought to this location. In good trust, my agent (Jim) allowed me to drive the new car over to the Dealership in James, and do the paper work there, as the lot here in Dunkirk only did the qualification for finance. Jim was so professional and he handled the closing deal. It was fast, smooth and by far the best sale I made after owning 4 previous cars I bought in other locations through out the years. Dunkirk really knows how to serve it clients and no pressure was done. It was decent, respectable, and just very professional for small town that handle the sale better then a big City lot. I have over 30 years in years, my self, and this was excellent service. Good Job Jim. More

Easy to Deal with Had minor problem with The car I Brought and Mike and Sam Dejohn Bent over Backwards To make it Wright, Sam and The Rest of Shults Resale Center Crew Had minor problem with The car I Brought and Mike and Sam Dejohn Bent over Backwards To make it Wright, Sam and The Rest of Shults Resale Center Crew Where Great, I Will Recommend Shults Resale to All my Freinds Who are Looking For A Car New or Used Great Dealing With Them More

Great Experience We needed to replace our Chrysler Town and Country minivan. Found our new 2014 Town and Country on there lot on a Sunday and by Friday, we were drivin We needed to replace our Chrysler Town and Country minivan. Found our new 2014 Town and Country on there lot on a Sunday and by Friday, we were driving it away. Their slogan of "No Fine Print" was right on the nose. No BS, just a quality vehicle at an affordable price. I can highly recommend them. Sam DeJohn was excellent, as was the rest of Shults Resale Center staff. This was above all the best experience I have had in many years of purchasing a vehicle. More