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Shults Resale Center of Dunkirk

Dunkirk, NY

5.0
673 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, schedule service or a detail for your car. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You will find a large inventory and wide selection of brands and models, all priced with no fine print. You may ask "What does no fine print mean?" No fine print reflects our philosophy on pricing our vehicles. Our no fine print prices are the same for every person that walks through our doors. There are no trades needed, no money down needed or any hoops to jump through to get our advertised price. Stop in to our dealership in Dunkirk, NY and experience the difference. You can also request more information about a vehicle using our online form or by calling 716-363-2000. We are proud to offer the largest selection of used vehicles in Dunkirk, Fredonia, Silver Creek, Forestville and Westfield. Commitment to our customers doesn't stop with your vehicle purchase at Shults Resale Center of Dunkirk. Our Service Department is staffed with trained technicians and service advisors that are ready to help with anything from regular maintenance to expert repairs. We also have a fully trained detail department that will restore your vehicles luster. Stop in to 3979 Vineyard Dr. Dunkirk, NY 14048 to schedule your appointment or give us a call at 716-363-2000. With used vehicles from Chevy, Ford, Dodge, GMC, Toyota, Buick, Cadillac, Jeep, Ram, Kia, Nissan and many more, we will help you find the perfect vehicle for your needs. Whether you live in Dunkirk or are traveling from Fredonia, Silver Creek, Forestville, Westfield or the surrounding areas, Shults Resale Center of Dunkirk is just a short drive away. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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3979 Vineyard Drive

Dunkirk, NY

14048

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Showing 673 reviews

September 17, 2015

Jen is Awesome Great experience very professional, everyone is very knowledgeable. Steven & Wesley were excellent also. I appreciate all the hard work everyone has More

by greglev2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jen depasquale
Sep 18, 2015 -

Shults Resale Center of Dunkirk responded

Thanks for your kind words! We take pride in our wonderful staff and are delighted to hear you enjoyed working with them. They were happy to help and put in the hard work. Thank you for your business and recommendations!

September 16, 2015

Very easy fast and they listened very well to what i needed Jen DePasquale is soo good at her job she found a vehicle that we needed in a price we could afford . I am very grateful for her listening and helping More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen DePasquale
Sep 16, 2015 -

Shults Resale Center of Dunkirk responded

Thank you, Andrew! We are pleased you had such a successful experience working with Jen to purchase your new vehicle. We work very hard to make sure our customers are able to purchase the right vehicle for them at the right price. We appreciate your business and enjoyed working with you. Thank you for your feedback and for recommending us to others!

September 06, 2015

Decent car and Quick Process We needed a car and found it easy to find a reasonable deal at Shults. The service is friendly and if they don't have something on the lot, they will More

by Mexicancatdance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gennock
Sep 08, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for the positive feedback about your recent car buying experience with us! We put all of our effort into making sure our customers have a friendly, prompt and enjoyable visit to our dealership. We are glad we were able to provide you with the right vehicle at the right price. Thank you for choosing to purchase your vehicle with us and please let us know if we can be of further assistance!

September 02, 2015

Jen D is wonderful! I had a simply lovely experience shopping for a used car with Jen. I was in a time crunch and rather stressed out state looking for a car that fit my More

by lunapotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen D
Sep 03, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for taking the time to share your story about your recent car buying experience with us! We love hearing about our customers' satisfying and successful experiences. While we are sorry to hear about your car being totaled, we are glad Jen was able to quickly and smoothly assist you with finding a new car at a great price. We understand how stressful it can be to find a car in a short amount of time, but it sounds like Jen was able to put you at ease and help you in a very positive way. Thank you very much for your business and for recommending our dealership and Jen to others. Please let us know if you have any questions or need any further assistance. Enjoy your new car!

August 21, 2015

Jenn D rocks Jenn was awesome and amazingly helpful. Will tell everyone looking for a new car to see her first. Next time we need a car, we'll be back! More

by Timmerzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer DePasquale
Aug 21, 2015 -

Shults Resale Center of Dunkirk responded

We very much appreciate you being a loyal customer and for recommending us to others! Thank you, also, for your nice comments about Jenn-we will be sure to pass those along to her. We're delighted you had such an excellent experience. Congratulations on purchasing your vehicle and we are looking forward to seeing you again!

August 17, 2015

Jen D is awesome to work with! I messaged Jen exactly what I was looking for and she had them ready to look at and test drive when I arrived for my appointment. I have two small kid More

by October6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen D
Aug 17, 2015 -

Shults Resale Center of Dunkirk responded

Thanks for the kind words about Jen- we will be sure to pass your comments along to her! We know our customers are busy, so we do our best to move through the process as quickly and efficiently as possible to ensure our customers' time expectations are met. Thank you for your business and we look forward to seeing you again in the future!

August 14, 2015

Efficient, Effective, Friendly, and Fair The title description describes it well. The truck I purchased was priced fairly as was the amount I was offered for my trade in. Everyone was very f More

by keithryan13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer De Pasquale
Aug 14, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for your positive feedback about your recent car buying experience at Shults Resale Center! We pride ourselves on our fair prices and superior customer service. We work hard as a team to make sure our customers have an efficient and friendly experience purchasing their new vehicle. We ensure that you will have the same great experience for all other future interactions. Thank you so much for your business and enjoy your new truck!

August 10, 2015

Excellent Great customer service from Jennifer. This was my first time buying a vehicle alone and she did a great job easing my fears and providing excellent d More

by D.J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
Aug 10, 2015 -

Shults Resale Center of Dunkirk responded

That's great to hear, D.J.! We know it can be a bit intimidating purchasing a vehicle for the first time, so we do everything in our power to calm our customers' nerves and provide them with everything they need to know to make a confident and informed decision. We are so pleased you enjoyed your car buying experience with us and we appreciate you recommending us to others. Please don't hesitate to let us know if we can be of further assistance. Thank you for sharing your experience and enjoy your new car!

August 07, 2015

Very pleasant and friendly. Jennifer was very helpful. The truck i wanted to look at was gone and she was able to bring it back and show me.I liked the truck and bought it. More

by Umpire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer depasquale
Aug 07, 2015 -

Shults Resale Center of Dunkirk responded

What a great experience! It's wonderful to hear Jennifer was able to assist you with purchasing the exact truck you wanted. If you need anything in the future, we will be there for you. Thanks for your business and feedback!

August 02, 2015

Down to Earth Experience We had a flood and the car we had only bought 3 months ago was totaled, the thought of having to replace it was a nightmare. We heard that Shults Resa More

by KevinandLori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 03, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for the kind words and feedback, Kevin and Lori! While we are sorry to hear about your totaled car, we are happy to hear Jennifer and the rest of our team could assist you with finding the perfect replacement vehicle. We strive for a laid back and personal car buying experience, so we are glad this was accomplished for you. Enjoy your Camaro and please let us know if we can assist you with anything else!

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