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Shults Resale Center of Dunkirk

Dunkirk, NY

5.0
673 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, schedule service or a detail for your car. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You will find a large inventory and wide selection of brands and models, all priced with no fine print. You may ask "What does no fine print mean?" No fine print reflects our philosophy on pricing our vehicles. Our no fine print prices are the same for every person that walks through our doors. There are no trades needed, no money down needed or any hoops to jump through to get our advertised price. Stop in to our dealership in Dunkirk, NY and experience the difference. You can also request more information about a vehicle using our online form or by calling 716-363-2000. We are proud to offer the largest selection of used vehicles in Dunkirk, Fredonia, Silver Creek, Forestville and Westfield. Commitment to our customers doesn't stop with your vehicle purchase at Shults Resale Center of Dunkirk. Our Service Department is staffed with trained technicians and service advisors that are ready to help with anything from regular maintenance to expert repairs. We also have a fully trained detail department that will restore your vehicles luster. Stop in to 3979 Vineyard Dr. Dunkirk, NY 14048 to schedule your appointment or give us a call at 716-363-2000. With used vehicles from Chevy, Ford, Dodge, GMC, Toyota, Buick, Cadillac, Jeep, Ram, Kia, Nissan and many more, we will help you find the perfect vehicle for your needs. Whether you live in Dunkirk or are traveling from Fredonia, Silver Creek, Forestville, Westfield or the surrounding areas, Shults Resale Center of Dunkirk is just a short drive away. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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3979 Vineyard Drive

Dunkirk, NY

14048

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Showing 673 reviews

October 07, 2015

My sales person is really great. She worked with us real wel The customer service was great. Everyone that spoke to me was very welcoming and helpful. They worked with me to get a good deal that I could work wit More

by Christy26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer,depasquale
Oct 07, 2015 -

Shults Resale Center of Dunkirk responded

We're glad to hear you had an enjoyable and successful car buying experience with us, Christy! We do our absolute best to provide our customers with complete satisfaction, from the top-notch customer service to the great deals. We really appreciate your business and hope to work with you again in the future. Thank you for your business and for sharing your feedback!

October 05, 2015

great experience Very patient, very calm and reliable! She is a very friendly, cool and welcoming sales person. Would recommend. I got my first car, a hyundai elantra More

by Hunterprentiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jennifer DePasquale
Oct 05, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for the kind words about Jennifer and your recent visit to our sales department! We love hearing about our customers' wonderful experiences. We are delighted to hear you enjoyed working with Jennifer and would recommend her and our dealership to others. Thank you for your business and enjoy your Elantra! We are looking forward to seeing you again when it's time to purchase your Escape!

September 26, 2015

Repeat Customer Jesse Hugg was referred to me by a family member a few years ago and he and the staff at Shults have made us feel like family. Recently I changed fro More

by Sickles1006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Hugg, Wess, Marybeth, Jim, Mike, Alex,
Sep 28, 2015 -

Shults Resale Center of Dunkirk responded

You're very welcome! Thank you for choosing to purchase your vehicle from us and for providing us with your wonderful comments! It's fantastic to hear about the great experience you had working with Jesse to purchase your vehicle. We are also happy to hear you have enjoyed your encounters with our service department, as well. We take pride in our team and the excellent customer service they provide. We value our customers and do everything in our power to make them happy. We really appreciate your business and are looking forward to seeing you again!

September 24, 2015

Alex Zdrojewski I had a very pleasent experience with Alex, he was very professional and personable, which made purchasing the car a much more comfortable experience More

by Lucky9Lives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Zdrojewski
Sep 28, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for the kind words about Alex! It's great to hear you had a pleasant and successful buying experience with him. Our team works very hard to provide our customers with the best possible customer service to ensure complete satisfaction. We will always go above and beyond to make sure our customers leave our dealership happy and with the exact vehicle they wanted. We appreciate your business and thank you for recommending Alex to others!

September 23, 2015

A blessing Jesse Huggs, the finance manager and the overall boss were awesome in the way they treated me and my mom. Thanks guys... May God bless u all. More

by blessed by the best
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Huggs is excellent
Sep 28, 2015 -

Shults Resale Center of Dunkirk responded

You're very welcome! Thank you for choosing to purchase with us and for the kind words about our team. We were all more than happy to assist both you and your mom. Please let us know if we can further assist you! Thanks, again!

September 22, 2015

Customer service excellent Willing to work with you and your trade in vehicle. Answers and solutions to all your problems. Sales representatives friendly and cooperative. Couldn More

by Jasonzie5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen D.
Sep 23, 2015 -

Shults Resale Center of Dunkirk responded

We're glad you had a friendly, helpful and successful car buying experience with us! We will be there for all of your future automotive needs. Thank you for your business and for providing your feedback!

September 21, 2015

Excellent I had an amazing experience buying my new vehicle. They really went all out to assist me in getting something to fit my family and budget. I would r More

by Colleenw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenn and Jesse
Sep 22, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for providing us with your feedback about your great car buying experience! We work hard to provide complete customer satisfaction, so we are happy this was accomplished for you. Thank you for your comments and for recommending our dealership to your friends and family. Enjoy your vehicle!

September 21, 2015

Car purchase 9/2015 This dealership met my car buying expectations. Jennifer Depasquale was fantastic to work with and made my experience far more enjoyable than expect More

by Caseymazu17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer depasquale
Sep 22, 2015 -

Shults Resale Center of Dunkirk responded

It's wonderful to hear how much you enjoyed working with Jennifer! We take a lot of pride in our friendly and knowledgeable staff. Please come back and see us for any of your automotive needs. Thank you for your business and feedback!

September 19, 2015

Bought a great car I had a really great experience purchasing a vehicle here. I have spent the last couple months in search of a vehicle, and now I don't think I'd look More

by Nicholsbr22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer D.
Sep 21, 2015 -

Shults Resale Center of Dunkirk responded

Thank you for the feedback about your recent successful experience with us! We love to hear our customers' stories about their positive car buying experience. We are happy to hear that Jennifer was able to assist you with finding the perfect vehicle after searching for a couple months. She was happy to help and will continue to be there for you for any of your automotive needs. Thank you for choosing to purchase your vehicle with us!

September 18, 2015

Awesome experience !! Just went in to look !! Wasn't going to purchase but found what I was liking for !! Amazing people and outstanding service.. Thank you !! And love lov More

by Char
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie , Mike
Sep 18, 2015 -

Shults Resale Center of Dunkirk responded

We're glad you are enjoying your unexpected purchase! Thank you for speaking so highly of our team and dealership. We enjoyed working with you and assisting you with purchasing your Explorer. We appreciate your business and hope to see you again in the future!

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