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Shults Resale Center of Dunkirk
Dunkirk, NY
673 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, schedule service or a detail for your car.
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You will find a large inventory and wide selection of brands and models, all priced with no fine print. You may ask "What does no fine print mean?" No fine print reflects our philosophy on pricing our vehicles. Our no fine print prices are the same for every person that walks through our doors. There are no trades needed, no money down needed or any hoops to jump through to get our advertised price. Stop in to our dealership in Dunkirk, NY and experience the difference. You can also request more information about a vehicle using our online form or by calling 716-363-2000. We are proud to offer the largest selection of used vehicles in Dunkirk, Fredonia, Silver Creek, Forestville and Westfield.
Commitment to our customers doesn't stop with your vehicle purchase at Shults Resale Center of Dunkirk. Our Service Department is staffed with trained technicians and service advisors that are ready to help with anything from regular maintenance to expert repairs. We also have a fully trained detail department that will restore your vehicles luster. Stop in to 3979 Vineyard Dr. Dunkirk, NY 14048 to schedule your appointment or give us a call at 716-363-2000.
With used vehicles from Chevy, Ford, Dodge, GMC, Toyota, Buick, Cadillac, Jeep, Ram, Kia, Nissan and many more, we will help you find the perfect vehicle for your needs. Whether you live in Dunkirk or are traveling from Fredonia, Silver Creek, Forestville, Westfield or the surrounding areas, Shults Resale Center of Dunkirk is just a short drive away. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 673 reviews
February 28, 2019
Excellent Experience Very helpful at what we were looking for. Very friendly and fast. Jen was awesome, kind and caring. She even called to check up on us to see if we sti Very helpful at what we were looking for. Very friendly and fast. Jen was awesome, kind and caring. She even called to check up on us to see if we still enjoyed the car. More
by kacie
Employees Worked With
February 27, 2019
Friendly, honest, professional Brenton found me exactly the car I was looking for! The entire experience was professional, friendly and the atmosphere at Shults Resale made buying a Brenton found me exactly the car I was looking for! The entire experience was professional, friendly and the atmosphere at Shults Resale made buying a car fun. More
by OliviaDD
February 27, 2019
Top notch service as always! 6th personal vehicle my wife and I have purchased from Shults. Wouldn't go anywhere else mainly because of the people who work there. Customer service 6th personal vehicle my wife and I have purchased from Shults. Wouldn't go anywhere else mainly because of the people who work there. Customer service like no other with a team willing and ready to find what your looking for. More
by FFDevin57
Employees Worked With
Other Employees :
Jim Heenan, Lucy Price
February 27, 2019
Jennifer DePasquale is the Best! Jen D is the best!! Shults Resale is an awesome place to purchase a vehicle. We purchased a Kia Forte last year and we are so happy with it. We went t Jen D is the best!! Shults Resale is an awesome place to purchase a vehicle. We purchased a Kia Forte last year and we are so happy with it. We went to Jennifer DePasquale and she gave us excellent customer service. She worked with us to purchase the right vehicle. She is the best and, I recommend Shults to anyone in the market looking for a vehicle! Their service dept is great as well and Jim always takes great care of us! More
by Linda D
February 27, 2019
By far the best experience purchasing a vehicle Jenn D made my experience very pleasurable. I found what I liked and wanted she she made it happen. I highly recommend Shults resale center of Dunkirk Jenn D made my experience very pleasurable. I found what I liked and wanted she she made it happen. I highly recommend Shults resale center of Dunkirk .. if you are looking for a salesman/ saleswoman who is knowledgeable..passionate and honest.. Shults is where you will find that . Looking forward to my next purchase. More
by KristinL
February 26, 2019
Simply...The Best! We have purchased many vehicles..and referred many friends..always excellent Sales & Service. Mike D and his team really do the best for you. The We have purchased many vehicles..and referred many friends..always excellent Sales & Service. Mike D and his team really do the best for you. The “Big” dealers do not give you personal service like the Shults team does! More
by Brights
February 26, 2019
Best truck i never knew i wanted I went into Shults on a whim just because i was bored with my old truck. I test drove a few smaller half-ton trucks that didn’t really spark my intere I went into Shults on a whim just because i was bored with my old truck. I test drove a few smaller half-ton trucks that didn’t really spark my interest, since I’ve owned diesels all my life. Jason spent pretty much half of a work week trying to find a truck that suited what “I thought I wanted”. Luckily, scrolling through the Jamestown inventory one day, I found the one. Within 45 minutes Jason had it on the way, fueled up, and ready for me to take it, even being the day before I traveled home to Missouri for Thanksgiving. Above exceptional customer service from the entire Shults group through the several days i was in the office. Even weeks after making my purchase, several employees have sent messages checking up on my new truck and just seeing how I’m doing in general. No matter where I’m at, Shults will always be my first choice in looking for a quality vehicle with even higher quality people to work with! More
by Jake.hotop
Employees Worked With
Jason Ackerman, Jim Heenan
February 26, 2019
Great! Shults did everything they could to get me in a vehicle I wanted and around the price I could afford. They have been great to work with! Very helpful Shults did everything they could to get me in a vehicle I wanted and around the price I could afford. They have been great to work with! Very helpful More
by Brooke86
Employees Worked With
July 15, 2016
Awsome!!!!! Jennifer DePasquale,I want to thank you so much for helping me find a car,Your great,you work great with people very important.in this kind of busines Jennifer DePasquale,I want to thank you so much for helping me find a car,Your great,you work great with people very important.in this kind of business.Hope you sell more cars,your a top notch Salesperson. Thanks to all the great people there. More
by mary mary
Employees Worked With
Jennifer DePasquale, Mike ??
July 09, 2016
Great experience!! Had a great experience working with Jen D... She helped me start my credit and my 1st car officially on my own!! I would recommend anyone to go see he Had a great experience working with Jen D... She helped me start my credit and my 1st car officially on my own!! I would recommend anyone to go see her!! She rocks!!! I will def go back when I am ready for a new vehicle again!!! More
by HB1990
Employees Worked With
Jennifer Depasquale
