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Shults Resale Center of Dunkirk

Dunkirk, NY

5.0
673 Reviews
Shults Resale Center of Dunkirk in Dunkirk, NY treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our site is set up to help you browse for your next used vehicle, apply for credit, schedule service or a detail for your car. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You will find a large inventory and wide selection of brands and models, all priced with no fine print. You may ask "What does no fine print mean?" No fine print reflects our philosophy on pricing our vehicles. Our no fine print prices are the same for every person that walks through our doors. There are no trades needed, no money down needed or any hoops to jump through to get our advertised price. Stop in to our dealership in Dunkirk, NY and experience the difference. You can also request more information about a vehicle using our online form or by calling 716-363-2000. We are proud to offer the largest selection of used vehicles in Dunkirk, Fredonia, Silver Creek, Forestville and Westfield. Commitment to our customers doesn't stop with your vehicle purchase at Shults Resale Center of Dunkirk. Our Service Department is staffed with trained technicians and service advisors that are ready to help with anything from regular maintenance to expert repairs. We also have a fully trained detail department that will restore your vehicles luster. Stop in to 3979 Vineyard Dr. Dunkirk, NY 14048 to schedule your appointment or give us a call at 716-363-2000. With used vehicles from Chevy, Ford, Dodge, GMC, Toyota, Buick, Cadillac, Jeep, Ram, Kia, Nissan and many more, we will help you find the perfect vehicle for your needs. Whether you live in Dunkirk or are traveling from Fredonia, Silver Creek, Forestville, Westfield or the surrounding areas, Shults Resale Center of Dunkirk is just a short drive away. If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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3979 Vineyard Drive

Dunkirk, NY

14048

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Showing 673 reviews

March 20, 2019

Quality Folks! My daughter was in a real need for a new vehicle, her 2001 had a good life but it was time to move on. Since her vehicle was due for inspection we we More

by julie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Heenan
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Julie thank you for taking the time to leave us such a nice review! We are so glad Jen was able to help you find the perfect vehicle. -Mike

March 19, 2019

Best experience I can't believe how helpful Jen DePasquale. She made my experience her so easy!!! She wasn't pushy to buy she wanted me to be happy with what I was pu More

by Aclear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Thank you for the great review! We are happy to hear Jen was able to help you find the perfect new vehicle! -Mike

March 19, 2019

AWESOME!!! I appreciate the patience from each one of the people who took care of me. The willingness to go above and beyond for me personally was shocking! Than More

by Dest1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Turner, Fritz Boettcher, Jason Ackerman, Jim Heenan, Frankie Beras, Lucy Price
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Wow thank you for the awesome review! We are so glad we could help you find the perfect ride. Enjoy your new vehicle and welcome to the Shults Family. -Mike

March 19, 2019

Excellent Frankie did his very best to find both my girlfriend and I a wonderful deal & set up with our new vehicles. He made sure we both ended up with warrant More

by Fiveness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Heenan, Frankie Beras
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Thank you both for your business! We are so glad to hear you are loving your new rides! -Mike

March 19, 2019

I have a sweet ride now I was a nervous and stressed customer. Got a little wacky but everyone just rolled with my angst and I came out with a deal that worked for me. And I More

by It worked out
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy Price
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Thank you for your business! We are glad to hear it all worked out! If you need anything in the future, please feel free to reach out to us. -Mike

March 18, 2019

Camry Friendly and helpful service. Did not know what I was looking for or even if I could trade but they helped me make it happen More

by Kbecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Thank you for your business and taking the time to leave us a review! We are so glad we could help you find the perfect ride, enjoy! -Mike

March 18, 2019

Awesome Brenton was awesome to work with I called about a truck that was sold the day I called so Brenton went out of his way to find me a similar truck by fa More

by WesJackson26
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenton Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Heenan
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Wes we are so pleased to hear Brenton took great care of your needs! Thank you for your business and taking the time to leave us a review! -Mike

March 18, 2019

Simply the BEST! Jenn makes purchasing a vehicle so easy. She is flexible, knowledgeable and personable! Very accommodating to busy families and making sure you everyt More

by KRTF1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gennock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy Price
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Thank you for such a great review! We are glad to hear you enjoyed working with our entire staff, Enjoy your new ride! -Mike

March 18, 2019

Helpful and smiling transaction!🐖 Pleasant and courteous experience. Asked me several times what I was looking for and went out of her way to make me happy. Answered all of my question More

by MissyBoo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Depasquale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Heenan
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Thank you for taking the time to leave us a review! We hope you are loving your new Jeep! -Mike

March 15, 2019

Nice experience! I would recommend Shults to anyone that is looking for a reliable used vehicle. My family and I have purchased 3 vehicles from Shults and we were fort More

by abantin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Heenan, Frankie Beras, Lucy Price
Apr 29, 2019 -

Shults Resale Center of Dunkirk responded

Wow thank you for your repeat business! If there is anything we can do to help you in the future, please feel free to reach out! -Mike

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