Shults Resale Center of Dunkirk
Dunkirk, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Great customer service, and gave all the information I needed to make a great informed decision on the perfect car for me. With a good price. needed to make a great informed decision on the perfect car for me. With a good price. More
We were in the market for a new car, even though we live an hour away, we were so impressed with Jenn last time, that we contacted her and had her help us get into our new car! Everything was laid out for u an hour away, we were so impressed with Jenn last time, that we contacted her and had her help us get into our new car! Everything was laid out for us when we went, she knew exactly what we were looking for and truly listens to us. We would choose her a million times again! More
After four auto purchases in four years from another local dealer and being letdown we decided to try Shults boy what a difference. The truck is awesome and they went over and above to make us happy, an local dealer and being letdown we decided to try Shults boy what a difference. The truck is awesome and they went over and above to make us happy, and what great people from Mark to the owner (who kinda looks like Elon Musk 😬) our family and my buddy Brad have been going to these guys for years looks like will follow in there footsteps. More
Love this place jenn is the best she got me in and out showed me how to work everything and helped me get my dream truck showed me how to work everything and helped me get my dream truck More
Excellent service! Mark, our salesman, found us exactly what we were looking for, quickly and for a great price! They also gave us a very fair price on our trade in! what we were looking for, quickly and for a great price! They also gave us a very fair price on our trade in! More
The definition of Professional:worthy of or appropriate The definition of Professional: worthy of or appropriate to a professional person; competent, skillful, or assured. - noun "they made the experien The definition of Professional: worthy of or appropriate to a professional person; competent, skillful, or assured. - noun "they made the experience both memorable and professional" - Websters Car Shopping is typically one of my most dredged tasks. The struggle, the time, the search, the back and forth haggling. Ms. Jennifer Depasquale of Shults Resale Center of Dunkirk just gave me new hope for car shopping in the Future. She was absolutely amazing and professional from the get go. She texted after the inquiring, she followed up over the weekend to make sure my questions were answered and she confirmed the appointment on the day of. She had the truck ready for my when I walked in the door and made me feel like her only customer (which I wasn't, as our appointment went a few minutes longer) for the day. Her supporting case of Mr. Mike and Mr. Brenton we're there every step of the way. From Number's to Sign and Drive. I was in and out with a new truck in under 3 hours and only held up because the banks do not work on weekends. They literally made me feel safe with the COVID-19 situation and friendly to the point of bantering about NFL Football, Vacations spots and places to go when traveling (BOOOO - Mr. Mike, Buena Vista - San Francisco... Must GO). Then to continue the Professionalism, Ms. Jennifer actually drove back to our home to allow/help my Wife sign papers because we have a 4 month old and didn't want to take her with us with the COVID. From a Director of Global Sales for a major manufacturer of items for Custom Super and Mega Yachts (any boat over 110' up to 300+), Ms. Jennifer and the Team at Shultz are by far the best way to go and you'd be absurd not to invest the time to check them out on your next car shopping trip. Brian G - One EXTREMELY Satisfied customer and truck owner More
I reached out to Jen to find a good first car for my daughter. She immediately replied and had the perfect car!! She goes above and beyond to help people make this experience wonderful and stress free. daughter. She immediately replied and had the perfect car!! She goes above and beyond to help people make this experience wonderful and stress free. All 3 of my children have purchased cars from her and will continue to do so. She is an amazing asset to Shults and to the Dunkirk community!! I would recommend her a million times if possible!!! More
My over all experience with shults was fantastic,everyone I had dealt with was very friendly professional and knowledgeable, If I buy used again it will be here, I had dealt with was very friendly professional and knowledgeable, If I buy used again it will be here, More
I am so happy with the service that I received! Mark was very helpful with the purchase of my new car. He was very personable to talk to and didn't make you feel like you were just a sale to him. This was m very helpful with the purchase of my new car. He was very personable to talk to and didn't make you feel like you were just a sale to him. This was my second purchase with Shults and I have zero complaints! Anything you need, they are willing to help you! All of the staff members are wonderful! Thank you Mark for all of your help! More