Shults Resale Center of Dunkirk

Jenn was fantastic, she made sure that the vehicle was the exact fit that made me happy! Great attitude and very patient. I appreciate all the work she did to find the vehicle that fit everything I was lo the exact fit that made me happy! Great attitude and very patient. I appreciate all the work she did to find the vehicle that fit everything I was looking for! More

What a wonderful car buying experience. Matt Burr at Shults worked with me to find exactly the car I wanted and needed at a low budget. He was honest, kind, and extremely helpful. All of the staff at Sh Shults worked with me to find exactly the car I wanted and needed at a low budget. He was honest, kind, and extremely helpful. All of the staff at Shults exceeded my expectations. Would definitely recommend Shults Resale to anyone looking to buy a used car! More

Great experience working with Jen! She did everything she could to upgrade me from my car to an SUV! I definitely recommend working with her, and I will do so in the future! could to upgrade me from my car to an SUV! I definitely recommend working with her, and I will do so in the future! More

Don’t judge a book by its cover! During my truck search Don’t judge a book by its cover! During my truck search I heard so many negative things about buying at a “resale center”. Everyone had an opinion Don’t judge a book by its cover! During my truck search I heard so many negative things about buying at a “resale center”. Everyone had an opinion on how they were shady and not helpful. My friend called me and told me Shults Resale of Dunkirk had the truck I’d been searching well over two months for. I couldn’t get there from Buffalo fast enough. I talked to Mark Morello in sales and he immediately sent me pictures and information, including a carfax report. When we showed up he didn’t play hardball or behave like a typical salesman. He was just a dude who likes to cook and happens to sell cars as well. That was probably what I liked best, he treated me and my wife like we had been friends for years. He did what most salesmen won’t do, he listened to what I wanted and tried every angle possible to get it. Can’t say enough good things about Mark. Mike is the owner and I put some ideas in his head on how we could get this deal done. He joined my ideas together to come up with an even better one. We shook hands and I put my deposit down. We ran out of time and had to head to work so we set an appointment for a week out. In that time they got the truck through the shop and had a spare key made up for me. We picked up the truck today, what I thought would take two hours took less than one. Brenton in finance is on the ball and had everything ready to go. Mark was handling insurance and plates while we were signing paperwork. We were in and out, it was amazing! Please get in here to see Mark and the crew. Let them help you like they helped me. You won’t regret it! More

Shults continues to offer the best customer service in the area. They don't just try to sell you any vehicle, but something you will be happy with. Jen D is the best. Mike helps his customers. Thank you! the area. They don't just try to sell you any vehicle, but something you will be happy with. Jen D is the best. Mike helps his customers. Thank you! More

This is my second vehicle from Jen and as usual she and the other staff made it a smooth transition. Would absolutely recommend. the other staff made it a smooth transition. Would absolutely recommend. More

By far the best experience buying a vehicle ever! Good people, genuine. Quick and easy once my decision was made. This is my second purchase here and will come back again. Mark and Brenton…..superior serv people, genuine. Quick and easy once my decision was made. This is my second purchase here and will come back again. Mark and Brenton…..superior service, thank you! More

This was my first experience at Shults and I am pleased to say it was GREAT! I made a call into Mark inquiring about a truck I saw on their website. The very next day he had it all cleaned up for me to tes to say it was GREAT! I made a call into Mark inquiring about a truck I saw on their website. The very next day he had it all cleaned up for me to test drive. When I arrived back from my test drive he had everything ready to go, with the trade in of my wrangler, my finances and the paper work for my new truck! Mark was so fun, very relatable and friendly. Mark understood it was sad for me to trade my Wrangler but he made buying a new truck so easy! Mark went the extra mile to set up an appointment for me to have automatic engine start installed in my new truck. I was emptying out my wrangler before I knew it and driving my new truck home all in ONE day! We made over an hour drive to look at this truck and Mark made sure the visit was worth our time! I can’t wait to stop in for my first free oil change and let him know how well I’m doing in my new truck! More

We’ve bought 4 vehicles from Shults and have nothing but great service from Mike and his crew! great service from Mike and his crew! More