Shrewsbury Volkswagen

The lease on my Jetta had come to an end, and because of the initial positive experience at the dealership (From lease, service, communication for term of lease) I did not hesitate to give preference to Shr the initial positive experience at the dealership (From lease, service, communication for term of lease) I did not hesitate to give preference to Shrewsbury VW. My new lease started with an informative instant message chat with Bill Hoblitzel. he was responsive to my inquiries online as well as when I dropped by the unannounced dealership. Bill was assisting another couple, but made time to speak with me and schedule an appoint the next day when I had time. I put him through his paces ...requesting information and lease options and Bill was all to happy to research and present each in a friendly and patient manner. rom looking at colors to getting a handshake and the keys Bill moved the process along at breakneck speed! If you are in Monmouth County and considering a VW, pick up the phone and talk to Bill, you will not be dissappointed. More

I purchased my Jetta in 2010. The beginning of August 2011 the AC was not working properly, I called the dealership and made an appointment. Upon my arrival I was greeted by Mr. Incarnate. I discussed t 2011 the AC was not working properly, I called the dealership and made an appointment. Upon my arrival I was greeted by Mr. Incarnate. I discussed the problem and Mr. Incarnate assured me that he would not allow the car to leave the lot unless he was satisfied the problem was fixed. He then arranged for a loaner car. A few hours later he called me, stated that he found the problem and ordered the part. He requested that I allow him to keep the car for an additional 2 days so that they could put in the new part and then test it under different conditions to ensure the AC worked properly. Mr. Incarato was true to his word. I picked up my car and the problem was resolved to my greatest satisfaction. It is very refreshing to deal with a company whose employees put the customer first! More

I came in without an appointment with an issue with my tire. I was met with expedience and smile and from there I was given excellent service with constant updates and prompt attention to my needs. I tho tire. I was met with expedience and smile and from there I was given excellent service with constant updates and prompt attention to my needs. I thoroughly enjoy using the service department of Shrewsbury Volkswagen. Everytime I have needed even the most minor of issues addressed or questions answered I have always been given prompt and courteous attention. More

Anthony was courteous, caring and prompt to all my service needs. He went the extra distance in researching the exact type of motor that is installed in my Touareg, which is significant for timing bel service needs. He went the extra distance in researching the exact type of motor that is installed in my Touareg, which is significant for timing belt replacement and other service required items. More

Mike is a fantastic salesperson. His pleasant and straightforward attitude simplified the purchasing process. He offered me a fantastic deal without the customary, elusive negotiations. I'd like to straightforward attitude simplified the purchasing process. He offered me a fantastic deal without the customary, elusive negotiations. I'd like to think that the car I bought sold itself, but that's the sign a great salesman. Highly, highly recommend Mike Colella!!! More

I do not like buying cars and found this sales experience to be refreshingly pleasant. Mike Colella listened to my wish list and thus we had a deal. to be refreshingly pleasant. Mike Colella listened to my wish list and thus we had a deal. More

I emailed Bill on a Monday and he got back to me with a great quote right away. I purchased my Passat the next day (Tuesday). It was a very comfortable experience with NO PRESSURE. Bill was friendly, and m great quote right away. I purchased my Passat the next day (Tuesday). It was a very comfortable experience with NO PRESSURE. Bill was friendly, and made the transaction super easy (actually enjoyable)! He offered up lots of info about the car and dealership services. I highly recommend VW's to friends & family ... I'll be steering them Bill's way in the future. More

After Bill and I communicated by email for a week, we came to a good deal. After one day visit and another day sighed all the docs, we drove our new car home. So simple, so easy. Everybody in the dealers came to a good deal. After one day visit and another day sighed all the docs, we drove our new car home. So simple, so easy. Everybody in the dealership is friendly and professional about VW cars. Great environment, too. Bill Hoblitzell is so patient and considerate. I highly recommend him! More

If you plan on buying a Volkswagen in the central part of NJ and are looking for an OUTSTANDING 5 STAR CUSTOMER SERVICE experience, then I would HIGHLY recommend that you visit Shrewsbury Volkswagen of Tinto NJ and are looking for an OUTSTANDING 5 STAR CUSTOMER SERVICE experience, then I would HIGHLY recommend that you visit Shrewsbury Volkswagen of Tinton Falls, NJ! The staff in every single department is courteous and professional, offering practical solutions that align with your needs while purchasing a new car. Jeff Anderson, the General Manager of the dealership, has a truly genuine and vested interest in customer service, going the extra mile to ensure absolute satisfaction with your purchase. Bill Hoblitzell and Mike Colella offered a great transaction experience when I was at the showroom to make my purchase, expediently assisting me through the sometimes arduous process of buying a new car and had me in and out of the dealer in a very short length of time. This dealer was recommended to me by a work friend because of his positive experience and I must say that I am truly greatful for everything that this dealership did for me during my purchase to ensure that I had the best possibile experience with my new car! More

I purchased my VW Eos brand new in 2007 and have loved my car ever since. Over the years I have continued to have my car serviced at Shrewsbury Volkswagen. I have found them to be customer friendly and profe car ever since. Over the years I have continued to have my car serviced at Shrewsbury Volkswagen. I have found them to be customer friendly and professional in their efforts to care for my vehicle. They have always made every effort to be timely with their work and always explain what was necessary and answer all questions. My 30,000 mile service was just completed and Jordan Fuhri made every effort to take care of this with a service oriented approach. I will continue to go to the Shrewsbury Motors Service department and would recommend the dealership to others. More