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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,011 Reviews
Call Service Center (602) 464-7145

1,011 Reviews of Showcase Honda - Service Center

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April 23, 2025

I was promised a replacement windshield when I purchased a new Honda crv hybrid. I have been told it is on back order for 1 year. Then I'm being told I need to do the replacement through a third party. When More

by JAMESTIGNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roscoe Gist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharma
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April 23, 2025

Quick and courteous. Followed up when promised. Waiting room was clean an fully stocked with drinks. More

by LAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 22, 2025

Cassie is the best service advisor I could possibly ask for. I know I’m in great hands with her. More

by smunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Knight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amair Habhab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Showcase Honda responded

Thank you for the kind words! We're so glad to hear that Cassie has provided you with excellent service and that you feel confident being in her hands. We truly appreciate your feedback!

April 19, 2025

Fransisco was great! I was stressed about the Wi-Fi going out a month after purchase, i work Home Health and it is so necessary for what I do. On the road daily! He was k More

by KMOORE150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Showcase Honda responded

We're thrilled to hear about your positive experience with Fransisco and our tech team! Helping you resolve your Wi-Fi issues means a lot to us, especially given the demands of your work. Thank you for sharing your feedback—it's always great to know we're making a difference!

April 19, 2025

A quick, friendly and easy experience Everyone was very helpful and kind. Would recommend to friends More

by Hellomelodie
Recommend Dealer
Yes
Employees Worked With
Jaiden
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Apr 21, 2025 -

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a quick and friendly experience. Your recommendation means the world to us, and we look forward to welcoming you and your friends back soon!

April 17, 2025

Everything was quick, pricing was very reasonable. Robbie was amazing! Very clear and concise with everything. More

by VINCENT.VELEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Schumann
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Apr 21, 2025 -

Showcase Honda responded

Thanks for the fantastic feedback, Vincent! We're thrilled to hear you had a great experience and that Robbie made a positive impression. Quick service and clear communication are our priorities. We appreciate your support and look forward to serving you again!

April 15, 2025

This dealership is great, always clean. Advisor Cassie Allen is always so amazing, friendly & helpful! More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Showcase Honda responded

Thank you, Ruth! We're thrilled to hear you had a great experience with us and appreciate your kind words about Cassie. Our team works hard to maintain a welcoming environment, and it’s wonderful to know it shows. We look forward to seeing you again!

April 15, 2025

Richard York is very knowledgeable, professional and efficient. To me he knows his job very well. More

by MFTAGABAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Showcase Honda responded

Thanks! We're thrilled to hear that Richard made such a positive impression. His expertise and professionalism are truly valued, and we’re glad you noticed! Your feedback motivates us to keep delivering top-notch service.

April 11, 2025

Francisco had a positive attitude. He tried his best to tell the mechanic about the grinding sound on my rear brakes. But I guess a mechanic couldn't find nothing. More

by FRANCO1978
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Ostos
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Apr 14, 2025 -

Showcase Honda responded

Franco, thanks for your kind words about Francisco! We appreciate his dedication to helping you. If you notice any further issues with your brakes, please let us know so we can ensure everything is in perfect working order. Your satisfaction is our priority!

April 11, 2025

Devin Suzuki is my go to man. He takes excellent care of me. I feel safe & comfortable with his advice & care. More

by CLJMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that Devin provides you with such great care and support. Your comfort and trust are our top priorities, and it's wonderful to know we're meeting your expectations!

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