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Showcase Auto Sales
Chesaning, MI
35 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Service
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 6:00 PM
Wednesday 9:30 AM - 6:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 6:00 PM
Saturday 9:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 35 reviews
March 28, 2022
Add one more one star to this dealership. Purchased a truck recently from this dealership. Dom was the salesman. He was responsive, however unwilling to work around the fact of me driving Purchased a truck recently from this dealership. Dom was the salesman. He was responsive, however unwilling to work around the fact of me driving over two and half hours to see the truck. (Company policy no test drives after 7:30 pm) Drove the almost 3 hours to see the truck and was told I could only test drive it for 15 minutes. Got in the truck and found it with less than 50 miles worth of gas in the tank. Tried to drive it around but the truck just kept telling me to get to a gas station. Did a look see but was unable to test everything out in the 15 minutes of "test driving". Long story short, mostly liked the truck but was very put off by the conveyer style system. (Red flag # 2) This is where it takes a turn... Start driving home to realize the backup camera, gps, and steering wheel buttons are not all working. (annoyed) Get home and truck starts to idle roughly...hmm Next day, less than 24 hours later, it throws two codes. Then I am sitting in the truck and try to use the rear defrost as it was fogging up the windows due to sitting in it and trying to run codes. No dice on the rear defrost either. Immediately call Dom. Was told it is above him and he will have the "manager" call me. I hear nothing from them and decide to drive back the almost 3 hours. After getting to the store, I am told the manger is not in, he will give me a call. This "manager" via a phone call tells me "All vehicles in Michigan are sold AS_IS and this is now my vehicle and because I didn't buy their warranty that wasn't mentioned until we were all the way done and going through the signing of the paperwork and was another $900, there was nothing he was going to do. Long story after asking what we could do, he told me he was not going to stand by the product, make it right, or anything else. Nice way to treat a customer....ex-customer. Way to treat a veteran Chad, the manager. Can't believe this place is still in business. Nice lemon stand. More
by pekemp23
Employees Worked With
Dom, Chad
August 18, 2021
Our salesman was nice but not very helpful. They pulled different vehicles around for us to drive but when we asked him any questions about the vehicle he would answer with an "I'm not sure". I would not s different vehicles around for us to drive but when we asked him any questions about the vehicle he would answer with an "I'm not sure". I would not suggest going to this dealer, or other dealers similar to this one, based off of the condition, visible or not, the vehicles they have for sale are in. Again, our salesman and the other employees were nice, just not knowledgeable and the cars that are available are questionable. More
by jon123
Employees Worked With
Kevin
