Show Me Auto Mall - Service Center

Very Quick Had just bought our truck from them and it ended up having a bad battery. They got us right in and replaced the battery. Great customer service! Had just bought our truck from them and it ended up having a bad battery. They got us right in and replaced the battery. Great customer service! More

used car repair The entire staff was friendly every time we went in, Dillon was very knowledgable and helpful,, He had my truck ready as promised and fixed it the f The entire staff was friendly every time we went in, Dillon was very knowledgable and helpful,, He had my truck ready as promised and fixed it the first time More

Took responsibility!! I took my truck in for my oil change & to have them check my cruise control (it wasn't working when we bought the truck..& they "fixed" it for us then I took my truck in for my oil change & to have them check my cruise control (it wasn't working when we bought the truck..& they "fixed" it for us then). They replaced a part & it's working fine so far! Thank you for taking care of the problem! More

excellent service work I took my f350 dually in for service work, jeremy chancellor handled my service work. gotta say he is a professional in his field and took care of me I took my f350 dually in for service work, jeremy chancellor handled my service work. gotta say he is a professional in his field and took care of me above and beyond my expectations. I would definitely recommend these guys! More

Service All of the staff has always been really friendly each time I've been in. I usually speak with Chris who has made each time visiting the service depart All of the staff has always been really friendly each time I've been in. I usually speak with Chris who has made each time visiting the service department a lot easier, explains anything I might not understand and overall has great customer service skills! More

Outstanding Customer Service I first came to Show Me Auto Mall at the beginning of the month for an oil change and I asked Dillion to have them take a look at my trunk as well to I first came to Show Me Auto Mall at the beginning of the month for an oil change and I asked Dillion to have them take a look at my trunk as well to see if they could possibly see what's up with my trunk not popping, I told him I only had $100 on me to spend for the visit so he cut me a deal. I made an appointment for the next day to get my trunk fixed! Later on that Tuesday afternoon before I left town I discovered that I had $100 missing out of my car that was in it prior to my visit. I went right back up there and spoke with Dillion who apologized and with the owner(didnt catch his name) of course nobody fessed up to taking the money but I still kept my appoinment for Wednesday anyways because it's been over a year since Ive used my trunk! They fixed my trunk that Wednesday and it was only a $20 little rubber piece part and they charged me $100 for labor that seemed unfair because theres no way it took an hour to install that simple piece! But I was just happy to have my trunk fixed! A week and a half later my trunk quit working... I called up there and I spoke with Bryce I believe and explained about what happened with my money on the Tuesday and how I felt being over charged for the labor on Wednesday so I just wanted to get my trunk looked at again and not be over charged he told me to bring it right in! So today(Tuesday) i took it in and Dillion told me what they did to help me out. They cut me a deal on diagnosing it again and let me have a loaner for free for a few hours so I could take my boy to go see the Easter Bunny because it was going to take them a few hours to fix the croading I had going on with my trunk. My experience didnt start out the greatest with my money coming up missing but Dillion did everything he could to keep a customer happy! I work where customer service is a huge thing and Dillion and Bryce went above and beyond to make sure I was taken care of! I will be back! More

Purchase and repair of vehicle Engine light on when purchased from Show Me Auto Mall. Repairs done as promised! Very friendly and would recommend to others. We would purchase and ha Engine light on when purchased from Show Me Auto Mall. Repairs done as promised! Very friendly and would recommend to others. We would purchase and have service done again there! More

Very good speedy service to get me back on the road. Dillion was very nice and understanding with me having 2 kids there and not even having the car for a week. They got my car in there and out very fast Dillion was very nice and understanding with me having 2 kids there and not even having the car for a week. They got my car in there and out very fast and efficiently. More

Warranty work I purchased my 2013 Ford Escape less than 30 days ago, imagine my dismay when Wed night it broke down, shutting down do to a coolant issue. I had pur I purchased my 2013 Ford Escape less than 30 days ago, imagine my dismay when Wed night it broke down, shutting down do to a coolant issue. I had purchased the lifetime warranty so called the service department to see what to do. I called the service and had my car towed to the dealership. Dillon Hoffman picked me up and made sure I got to the dealership before six so I could get a loaner to drive. I was upset that my car had a problem when I had put less than 700 miles on it. Dillon made sure everything was taken care of at no cost to me. I was very satisfied with the service, car runs better than ever. Thanks Dillon More

Ecellent The service adviser was knowledgeable & very helpful. Fulfilled their scheduled appointment time & completed work in a clean & timely manner. I will r The service adviser was knowledgeable & very helpful. Fulfilled their scheduled appointment time & completed work in a clean & timely manner. I will return again for future maintenance needs. More