Shottenkirk Toyota - Service Center

Spent a extra 1 1/2 hours on you redoing a service that wasn't done properly during my last visit. Service had a 12 month 6000 miles warranty but I had to fuss with the service rep to get the service done wasn't done properly during my last visit. Service had a 12 month 6000 miles warranty but I had to fuss with the service rep to get the service done again at no cost. So I had to spend over 2 1/2 hours there to get a simple over priced oil change and for you to fix what wasn't done properly. More

Job team takes exceptional care of their clients with excellent service and guidance on our needs. excellent service and guidance on our needs. More

When I come to get my car serviced, they are very friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer th friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer this time was because I made the appointment online and only put oil change and not a tire rotate also, which they went ahead and done while I was there and I was thankful for that since I had purchased a thing for five oil changes and tire rotates some time ago. That has been a blessing to be able to have that as well. Thank you, Shottenkirk Toyota for taking good care of me!! More

Would have given a higher rating had I not been charged a 3% processing fee when I paid for the service provided. Shottenkirk is a multi-million dollar company, NOT a small business. Nickle and diming you cu 3% processing fee when I paid for the service provided. Shottenkirk is a multi-million dollar company, NOT a small business. Nickle and diming you customer to pay the processing fee if using a debit card as form of payment for the service done on a vehicle is poor customer service! More

Tracy, Dallas and Josh were very professional and took care of me. The management were also great to work with. care of me. The management were also great to work with. More

Love the Toyota care packages and the pick up option too, great convenience. The video of the inspection is very nice! great convenience. The video of the inspection is very nice! More

This was one of the most uncomplicated car buying experiences I have ever had. The sales team, Dallas and even Tracy were respectful, professional, efficient, acomodating and helpful. experiences I have ever had. The sales team, Dallas and even Tracy were respectful, professional, efficient, acomodating and helpful. More

clean and friendly staff. Great customer service and waiting area. miss new cars in show room to look at. Great customer service and waiting area. miss new cars in show room to look at. More

Great communication and wonderful service in my experience. I am very satisfied. Amy does amazing experience. I am very satisfied. Amy does amazing More