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Shottenkirk Toyota - Service Center

Quincy, IL

4.3
245 Reviews

245 Reviews of Shottenkirk Toyota - Service Center

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September 22, 2024

Wait time was excessive I was there for an 8:15 oil change and nothing more and didn’t get out until after 10:15. More

by MATTBERGMAN53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Sep 23, 2024 -

Shottenkirk Toyota responded

MATT, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

September 21, 2024

I've always have a great experience at Shottenkirk Toyota, that's why I have bought 4 cars there!!!!!!! More

by CHICAGOCUBS1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Kuczwara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 19, 2024

Would not go anywhere else amazing people to do business with they go above and beyond for their customers More

by KHAWK1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

September 12, 2024

Fast service. Great customer service. Priced very reasonable. Nice accommodations while you await your service to be completed. More

by ANDERSONJ1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Kuczwara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Shottenkirk Toyota responded

ANDERSON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

September 11, 2024

Very prompt service, and informative about everything they had done to my vehicle. Very nice waiting area. More

by WHEWELL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

September 08, 2024

Every one that we talked to was very polite. We forgot our coupons for service and the young man at the counter gave us the discount anyway, I’ve always taught my kids look for things like that More

by DADDYO_195144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

September 08, 2024

Great experience, service tech & service desk very helpful, kept me informed, fast service, will recommend More

by KWHELAN1636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike my service tech.
Report | Print
Sep 09, 2024 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

September 04, 2024

I regularly do business at Shottenkirk for my Camry. The level of communication throughout the visit was 5 stars. Keep up the great work. More

by MSCHROEDER3215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

August 30, 2024

Everyone was very nice and helpful. They took my car right away for its first service. They did a-great job!!! I would like to thank Zachary for his help fixing my air conditioner!!!! More

by DOROTHY.LOGAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota responded

DOROTHY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 27, 2024

Fast friendly service. Explained what was done and what will need to be done in the near future. More

by R_BOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

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