Back

Shottenkirk Toyota - Service Center

Quincy, IL

4.3
245 Reviews

245 Reviews of Shottenkirk Toyota - Service Center

Sort by
May 26, 2023

I left my vehicle for an oil change and tire rotation, leaving my phone number of course, and stating I would pick it up in about 2 hours. I received a call saying it was finished and ready, with no ment More

by NANCYDOLAN56
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Job
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with sales or management now as this was a service appt.
May 26, 2023

Shottenkirk - Toyota service is great. People are friendly and always get me a prompt appointment. I usually do not have to wait very long for the service to be completed. More

by BMCKINZIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John "JJ" Colvin
December 09, 2016

No VIP in VIP deal Decided to try the service department because they have a "VIP" program with my employer. I called and requested an oil change. The person scheduling More

by Becky123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
wouldn't know - no one bothered to introduce themselves
November 21, 2016

Usually good, but missed the mark this time! First of all, this is a great place, and I always come here for my oil changes!! Typically, they do a phenomenal job at whatever the task, but on 11/1 More

by KM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie, Tara
June 18, 2016

Thank you Scion transmission/shifting/grinding problems. Worked the Scion in for inspection on a Saturday. Opened the transmission: No problems found. Took my More

by SUSAN ABBOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
...
25