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Shottenkirk Toyota - Service Center

Quincy, IL

4.4
259 Reviews

259 Reviews of Shottenkirk Toyota - Service Center

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June 23, 2023

Great service, friendly pickup/drop off driver . Explanation of service was made during call and ease of payment. More

by JEWELNUT_78
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Blakenship
June 23, 2023

Very friendly people. My oil change was A LOT more expensive than what I was expecting it to be! I believe I can get it elsewhere for a lot less! I will definitely shop More

by TCOOLEY2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2023

Solid service as usual. I wish, however, they would call with an update. I had to reach out to Shottenkirk to get an update on my vehicle after going two days without hearin More

by Customer
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
June 20, 2023

They are always nice when you first walk in the door to the time you leave after the service is done. More

by STOLTESGIRL106
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department michelle, Nick Taylor
June 20, 2023

I needed to get a flat tire repaired. I was able to get an appointment on Monday after I noticed the flat on Friday. Repair was covered under the warranty I got with the preowned vehicle More

by GAYLON.RYAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michelle in service
June 20, 2023

Very friendly and we will go back for our next vehicle. Thank you for your help More

by debbiebuschling
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Great customer service and support, friendly and well educated staff were very informative and explained every thing in layman’s language More

by GAILMARKHEDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who
June 16, 2023

Excellent service. I appreciate the service team squeezing me in today even though I did not have an appointment. They are pros! More

by PATATWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIchelle Ames
June 15, 2023

The service I’ve received has been very good, but the surveys, survey reminders, etc. afterwards are annoying and my only complaint. More

by MATTPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who I dealt with.
June 14, 2023

Very professional - all employees courteous - work finished in timely manner - Anette great to work with. More

by ESHORT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure who I worked with of management department