Shottenkirk Toyota - Service Center

I needed to get a flat tire repaired. I was able to get an appointment on Monday after I noticed the flat on Friday. Repair was covered under the warranty I got with the preowned vehicle I was able to get an appointment on Monday after I noticed the flat on Friday. Repair was covered under the warranty I got with the preowned vehicle I bought in February. More

Very friendly and we will go back for our next vehicle. Thank you for your help Thank you for your help More

Great customer service and support, friendly and well educated staff were very informative and explained every thing in layman’s language educated staff were very informative and explained every thing in layman’s language More

Excellent service. I appreciate the service team squeezing me in today even though I did not have an appointment. They are pros! I appreciate the service team squeezing me in today even though I did not have an appointment. They are pros! More

Very professional - all employees courteous - work finished in timely manner - Anette great to work with. finished in timely manner - Anette great to work with. More

The service I’ve received has been very good, but the surveys, survey reminders, etc. afterwards are annoying and my only complaint. surveys, survey reminders, etc. afterwards are annoying and my only complaint. More

Alway great service at this dealership! Customer service is above average and my SUV was ready when promised! Customer service is above average and my SUV was ready when promised! More

They get the work done, but cannot always answer all of my questions. They need to stop sending me emails that do not pertain to me. my questions. They need to stop sending me emails that do not pertain to me. More

Richard Santiago is the best guy to talk to get a car from. He is awesome. I got 2 cars from him so far and didn't have no problems yet. I give him a 5 star for sure. from. He is awesome. I got 2 cars from him so far and didn't have no problems yet. I give him a 5 star for sure. More

Friendly staff and helpful. Unfortunately, I was told my job was going to take 2 hours to complete when in fact, it took 8 hours and 15 minutes. This is the second time in a r Unfortunately, I was told my job was going to take 2 hours to complete when in fact, it took 8 hours and 15 minutes. This is the second time in a row I was given totally inaccurate information regarding the work time on my vehicle. The first time, which was a few months ago, they ended up keeping my vehicle for almost two days when all they had to do was an oil change, put new tires on and change my spark plugs. More