Shottenkirk Toyota - Service Center

Overall, a great experience. Why? Car was picked up for me while working and taken to dealership. Found out on a Friday before holiday weekend that part on hand was impaired so t Why? Car was picked up for me while working and taken to dealership. Found out on a Friday before holiday weekend that part on hand was impaired so they called to comminicate this with me and offered a loaner car over holiday weekend. Feel as if dealer was honest with me about what was actually wrong and not adding unneccessary things. Shoutout to Mike for the strong communication and handling my multiple phone calls professionally and completely answering all my questions. Shoutout to the mechanics (sorry don't know your names) for keeping the old part for warranty purposes and even wrapping it up to attempt to hinder the fuel smell. Overall such a great experience, appreciate the service department at Shottenkirk Toyota! More

The people at Shottenkirk Toyota treat their customers with the utmost respect. They are very courteous and professional when taking care of their customers. Why would they go anywhere else? with the utmost respect. They are very courteous and professional when taking care of their customers. Why would they go anywhere else? More

Very nice and professional persons. They give you an estimate and stick with it always They give you an estimate and stick with it always More

Helpful and easy to work with. Performed well and the vehicle was in great shape for pickup. Performed well and the vehicle was in great shape for pickup. More

I had an audio alert go off in my Lexus while I was in Quincy for the day. Shottenkirk Toyota got my car into the shop, diagnosed the problem, and got me back on the road in an hour, and didn't charge a p Quincy for the day. Shottenkirk Toyota got my car into the shop, diagnosed the problem, and got me back on the road in an hour, and didn't charge a penny...THEY WERE GREAT!!! More

We have had a great relationship with your salesman, they were great to work with they have gone over and above to help us with our car we bought.. thank you were great to work with they have gone over and above to help us with our car we bought.. thank you More

Very nice people. Took care of my needs. Will be back if needed. Thank you Took care of my needs. Will be back if needed. Thank you More

I’ve been going there for several years . Haven’t had any complaints. Great place to have your service done. Haven’t had any complaints. Great place to have your service done. More

Helpful that they provided transportation Quick and efficient to customers waiting in lobby..thank you efficient to customers waiting in lobby..thank you More

The people at the dealership were great! I was in and out in less than a 45 minutes. I was in and out in less than a 45 minutes. More