Shottenkirk Toyota - Service Center
Quincy, IL
245 Reviews of Shottenkirk Toyota - Service Center
Very good and helpful service department. With the video of showing me what they did sent to my email was helpful and interesting. Very professional and respectful service department. Thank y With the video of showing me what they did sent to my email was helpful and interesting. Very professional and respectful service department. Thank you, Shottenkirk! More
The service was fine but the tech was unable to reset the oil maintenance timer on the vehicle. I was able to do it myself after my wife got home. I've attached a video below for the steps for your future re oil maintenance timer on the vehicle. I was able to do it myself after my wife got home. I've attached a video below for the steps for your future reference. https://youtu.be/qKqKrPaKeR0?si=SMTmWWDi-1-bAUui I also included in the service comments that this was the first of two free oil changes that were included with the purchase. We signed paperwork stating the service at purchase. The comment was ignored and the service person at the desk was rude when my wife brought it up. They eventually went and found out salesman and figured it out but that really should have been handled before we got there. More
Service dept. phome goes directly to voice mail. Very annoying, waiting for a call back phome goes directly to voice mail. Very annoying, waiting for a call back More
I pretty much have always been satisfied with the Shottenkirk, which is why I continue to do business with them. Shottenkirk, which is why I continue to do business with them. More
Great people! ! They made it worthwhile. Friendly and so easy to speak with. Just kind. ! They made it worthwhile. Friendly and so easy to speak with. Just kind. More
Usually very good but missed some spots when detailing . Always able to get car in in a timely mattrr Always able to get car in in a timely mattrr More
Shottenkirk Toyota service department is the best! The help there is the best, and the comfy lounge with free coffee is Great. I'll definitely keep going back. The help there is the best, and the comfy lounge with free coffee is Great. I'll definitely keep going back. More