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Shottenkirk Toyota - Service Center
Quincy, IL
245 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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245 Reviews of Shottenkirk Toyota - Service Center
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August 16, 2023
Outstanding service, salespeople and service members are well trained and very helpful. When I bring my car in for service I know I will receive top notch service. well trained and very helpful. When I bring my car in for service I know I will receive top notch service. More
by TRACYALEKSICK
Verified CustomerEmployees Worked With
JT in sales
August 14, 2023
Great staff and very helpful! Always pleasant and easy to work with. Quick and easy to get in and out. Very respectful of time constraints as well Always pleasant and easy to work with. Quick and easy to get in and out. Very respectful of time constraints as well More
by EJWHITE1620
August 10, 2023
Michele is very professional. I know she always does her best to take care of me. I appreciate it. Also, the guy that is there right when you pull in, or standing by the service c I know she always does her best to take care of me. I appreciate it. Also, the guy that is there right when you pull in, or standing by the service counter, is great. Mike maybe? Sorry I don't recall his name. He looks like he could be cast in the Sopranos. All of those guys in the service drive are good dudes. More
by TONYCREBS
Employees Worked With
Michele Ames
August 09, 2023
No communication whatsoever, rarely got a phone calls back when it came to being updated on the car I bought. Wasn’t sure I was able to catch a problem significant with the car when they didn’t after doi back when it came to being updated on the car I bought. Wasn’t sure I was able to catch a problem significant with the car when they didn’t after doing inspection. Don’t recommend doing business with the salesman JJ again either wasn’t very helpful wouldn’t return my calls never shook my hand never felt like I was valued or appreciated there. Even had to take my own plates off the car and transfer to my new car myself after not being offered any help with it. Defiantly the worst car buying experience I’ve ever had! More
by campbelladam555
August 08, 2023
Everyone was responsive and kept be informed throughout the repair process. They provided a loaner vehicle within 24 hours of my initial phone call. the repair process. They provided a loaner vehicle within 24 hours of my initial phone call. More
by MMCDOWELL1
August 07, 2023
Everyone was friendly and helpful with any questions we had. We purchased a new vehicle, so we have not had any service on it yet. had. We purchased a new vehicle, so we have not had any service on it yet. More
by candy.mitchell
August 06, 2023
Everyone was friendly and did a good job. Great service department. Pleased with my appointment. Great service department. Pleased with my appointment. More
by DJMCDONALD952
August 05, 2023
I left after my oil chg & rotation & car sounded horrible if I went over 65. The car was fine before taking it in. Ft Madison store said it’s the engine & did not look at tires at all after I asked. I fel if I went over 65. The car was fine before taking it in. Ft Madison store said it’s the engine & did not look at tires at all after I asked. I felt like there was something wrong with a tire. They couldn’t look at the co car until Mon. I would have liked to feel like I was being heard. More
by JLGARCIA178
Employees Worked With
Kirk at Ft Madison store
August 04, 2023
Michelle, who checked me in was friendly and very efficient. The service, which was a brake fluid flush and multi-point inspection, took a little over an hour. Very reasonable. efficient. The service, which was a brake fluid flush and multi-point inspection, took a little over an hour. Very reasonable. More
by MDMILLER4
Employees Worked With
I believe her names was Michelle Ames in the service department. She was a 10.
