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Shottenkirk Toyota - Service Center

Quincy, IL

4.4
262 Reviews

262 Reviews of Shottenkirk Toyota - Service Center

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November 07, 2023

I had a coupon for $89. 89 but I was changed $108. Other wise the service was good. More

by DENPATBAKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Newell
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Nov 08, 2023 -

Shottenkirk Toyota responded

DENPATBAKER1, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 04, 2023

I would recommend them to everyone. They have gone beyond to accommodate me. Thanks! You all are super! More

by CYOGGERST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas Job
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

October 28, 2023

. Jeannie is pleasant and was willing to try to get us the deal we wanted. More

by RSCURTIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannie Ritchey
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Oct 31, 2023 -

Shottenkirk Toyota responded

RSCURTIS2, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

October 21, 2023

Appointment was scheduled at 12:30 and vehicle wasn’t completed until around 6:30! More

by jlcball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 23, 2023 -

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

October 20, 2023

Not addressing lack of attention to detail. Service tech lack of knowlege about hybrid system. More

by DSCHAUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these people. Service dept.
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October 18, 2023

We were told about what was done. Waiting time was short, store was clean and cheerful More

by WDHMCREW523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

October 13, 2023

Very friendly and willing to help get all the services you need done in one trip More

by RMARNOLD40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 13, 2023 -

Shottenkirk Toyota responded

RMARNOLD40, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 11, 2023

I love Shottenkirk Toyota and The Tracy Job Team. They don't seem to fail me, no matter how picky I am. This is my third vehicle I have purchased from here and I am overly excited about my new Ford E More

by KTASCO03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Shottenkirk Toyota responded

KTASCO03, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

October 10, 2023

Always friendly and willing to help, got my car in as scheduled and was finished in reasonable time More

by marlynminor8
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guys doing oil change
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Oct 11, 2023 -

Shottenkirk Toyota responded

marlynminor8, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 09, 2023

The vehicles are over priced because right buying I’ve experienced issue after issues right after purchasing from them. All they respond with is well the vehicle is 3 years old what do you expect from an More

by JYD20146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike O'Hara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santee
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