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Shottenkirk Toyota - Service Center

Quincy, IL

4.3
245 Reviews

245 Reviews of Shottenkirk Toyota - Service Center

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October 11, 2023

I love Shottenkirk Toyota and The Tracy Job Team. They don't seem to fail me, no matter how picky I am. This is my third vehicle I have purchased from here and I am overly excited about my new Ford E More

by KTASCO03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Shottenkirk Toyota responded

KTASCO03, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

October 10, 2023

Always friendly and willing to help, got my car in as scheduled and was finished in reasonable time More

by marlynminor8
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guys doing oil change
Report | Print
Oct 10, 2023 -

Shottenkirk Toyota responded

marlynminor8, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 09, 2023

Handled things very well . No waiting. Got right in as scheduled Answered my questions good experience More

by JSNR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 08, 2023

The vehicles are over priced because right buying I’ve experienced issue after issues right after purchasing from them. All they respond with is well the vehicle is 3 years old what do you expect from an More

by JYD20146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike O'Hara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santee
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October 06, 2023

The service was fine, but this survey is positively ridiculous that I need fifteen words. More

by GDI7748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 08, 2023 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

October 05, 2023

Friendly, courteous service. No high pressure salesmanship. Listens to our wants and offers options to meet our knees. Our salesman Nick Taylor gives us the 5-star treatment, ans More

by WAGNER.DIANE44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Taylor
Report | Print
Oct 06, 2023 -

Shottenkirk Toyota responded

WAGNER.DIANE44, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

September 28, 2023

I had a good experience they got back to me quickly with any questions I had More

by tylersommer6010
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Shottenkirk Toyota responded

tylersommer6010, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

September 24, 2023

Easy peasy. A little pricey, but I have no complaints. Was able to drop off and pick up w no problems. Love the shuttle service. More

by DELACRUZ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t , Jake Ames
Report | Print
Sep 26, 2023 -

Shottenkirk Toyota responded

DELACRUZ777, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 20, 2023

Not happy across the board. Only good thing was the courtesy driver who took me to work. More

by iamamisue
Recommend Dealer
No
Employees Worked With
Service Scott
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September 02, 2023

Shottenkirk Toyota always provides quality service for their customers whether buying or selling or obtaining service work. More

by BARBARA.BROUGHTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Shottenkirk Toyota responded

BARBARA.BROUGHTON, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

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