Shottenkirk Toyota - Service Center
Quincy, IL
263 Reviews of Shottenkirk Toyota - Service Center
When I come to get my car serviced, they are very friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer th friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer this time was because I made the appointment online and only put oil change and not a tire rotate also, which they went ahead and done while I was there and I was thankful for that since I had purchased a thing for five oil changes and tire rotates some time ago. That has been a blessing to be able to have that as well. Thank you, Shottenkirk Toyota for taking good care of me!! More
Would have given a higher rating had I not been charged a 3% processing fee when I paid for the service provided. Shottenkirk is a multi-million dollar company, NOT a small business. Nickle and diming you cu 3% processing fee when I paid for the service provided. Shottenkirk is a multi-million dollar company, NOT a small business. Nickle and diming you customer to pay the processing fee if using a debit card as form of payment for the service done on a vehicle is poor customer service! More
Tracy, Dallas and Josh were very professional and took care of me. The management were also great to work with. care of me. The management were also great to work with. More
Love the Toyota care packages and the pick up option too, great convenience. The video of the inspection is very nice! great convenience. The video of the inspection is very nice! More
This was one of the most uncomplicated car buying experiences I have ever had. The sales team, Dallas and even Tracy were respectful, professional, efficient, acomodating and helpful. experiences I have ever had. The sales team, Dallas and even Tracy were respectful, professional, efficient, acomodating and helpful. More
Great communication and wonderful service in my experience. I am very satisfied. Amy does amazing experience. I am very satisfied. Amy does amazing More
Something’s take to long, but over all better than I have experienced in the past! Would recommend them! experienced in the past! Would recommend them! More
They get you in and out in a timely manner. Very courteous and well trained. Will always go back for service. Very courteous and well trained. Will always go back for service. More