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Shottenkirk Toyota - Service Center

Quincy, IL

4.3
245 Reviews

245 Reviews of Shottenkirk Toyota - Service Center

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November 11, 2024

Helpful and easy to work with. Performed well and the vehicle was in great shape for pickup. More

by NORB.MAST
Recommend Dealer
Yes
Employees Worked With
Mike O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
JP Parke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 08, 2024

I had an audio alert go off in my Lexus while I was in Quincy for the day. Shottenkirk Toyota got my car into the shop, diagnosed the problem, and got me back on the road in an hour, and didn't charge a p More

by LFRANK2796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Nov 11, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 06, 2024

We have had a great relationship with your salesman, they were great to work with they have gone over and above to help us with our car we bought.. thank you More

by PAMMETTES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Job
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nolan Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

November 05, 2024

Very nice people. Took care of my needs. Will be back if needed. Thank you More

by TRIPBAYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 06, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

November 02, 2024

Place is beyond awful. Never been talked to in my life like Tracy job talked to me. Literally cursed me out over and over. F* u, f*u, f this. And he's a salesman and he's o More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Job
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Ritchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 02, 2024

I’ve been going there for several years . Haven’t had any complaints. Great place to have your service done. More

by NELLYBELLY1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

October 31, 2024

The people at the dealership were great! I was in and out in less than a 45 minutes. More

by HANDRIGA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 31, 2024

Helpful that they provided transportation Quick and efficient to customers waiting in lobby..thank you More

by DSYEATER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tara Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

October 27, 2024

Great service was done in time fast service. they got the job done in time fast More

by JOHNKING51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Shottenkirk Toyota responded

JOHN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

October 26, 2024

This is a joke rite? Absolutely horrible. I'm in contact with a lawyer and also better business bureau. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Steward
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Robbins
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Maglioacchetti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Ritchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannie deserves 10 stars.
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