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Shottenkirk Toyota - Service Center

Quincy, IL

4.4
279 Reviews

279 Reviews of Shottenkirk Toyota - Service Center

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August 19, 2025

They met my needs and were able to work me in for an additional item I needed addressed. More

by Jsteers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon did well.
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Aug 19, 2025 -

Shottenkirk Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 13, 2025

Shottenkirk Street is that fine and we have no complaints with the service on our Toyota RAV4 More

by scupper_hokey_4f
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of employees name
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Aug 13, 2025 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 06, 2025

Friendly fast service. This is my first Toyota I have ever bought, and my first visit to this dealership. I’m very pleased so far! More

by kkropp49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of the name of the girl at the service desk.
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Aug 07, 2025 -

Shottenkirk Toyota responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

August 03, 2025

Great people to work with scheduling was easy with great communication from the service department via text. Very nice waiting area with coffee provided More

by twill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 01, 2025

Have never had a bad experience with this dealership have no problem ever going back More

by Darin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2025 -

Shottenkirk Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2025

Candi does an excellent job! Great communication , positive attitude, honest. We will be returning in the future. More

by charleserwin81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Shottenkirk Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 23, 2025

Zach made our service experience a very positive one. I am a first time Toyota owner and I have to say this is one of the best run service departments I’ve have ever dealt with. Thanks! More

by illini60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Newell
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Jul 24, 2025 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

July 22, 2025

Very good service and will be back again they were very polite and good to work with More

by rogergriffith51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

July 08, 2025

Prompt attention, greeted as you walked inside. Kind employees. Making sure your experience was a positive one. More

by Trumpbucs0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2025 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

July 02, 2025

I’m always satisfied with Shottenkirk Toyota Quincy. All the staff and mechanics treat the customers with the most respect . To tell the truth they are like family. More

by Tundrastruck !!!!!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Hara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Kuczwara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candi Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

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