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Shottenkirk Toyota

Quincy, IL

4.4
385 Reviews
Welcome to Shottenkirk Toyota of Quincy At Shottenkirk Toyota of Quincy, drivers can expect tons of Toyota products and vehicle options in Quincy, IL. With our secure website, drivers can explore the best of the new Corolla, Camry, 4Runner, and RAV4. The next time you need access to a smart vehicle and transparent pricing, do business with Shottenkirk Toyota of Quincy and experience the benefits that come with our professionalism. We offer ToyotaCare, warranty options, and state-of-the-art services. Nothing says longevity like a new Toyota vehicle. Toyota models are genuinely built better. You can expect loads of Toyota incentives and inventory specials when you shop for new vehicles with our team. We even offer college graduate and military rebates. The next time you’re looking to enjoy the benefits that come with our new vehicle options, talk to someone from our sales department.
Contact Dealership

5333 Broadway Street

Quincy, IL

62301

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Showing 385 reviews

July 26, 2024

The staff individual at the end had a terrible attitude and was rude to me my son and my parents. Other than her the service and staff were extremely helpful and gave excellent service. More

by MLLEHENBAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Erwin
Jul 29, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

July 25, 2024

Everyone was very helpful in getting me in this amazing truck. I drove 2 1/2 hours to get it and would do it again! More

by TSCAT68
Recommend Dealer
Yes
Employees Worked With
Scott Steward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Ryan
Jul 26, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota!

July 25, 2024

Everyone was polite and friendly. The service work was done in the time stated to me. More

by RONHECHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

July 23, 2024

The dealing with everyone was fine and everyone was easy to work with but it was frustrating that I spent $36,000 on a jeep and it wasn’t very well detailed. They washed it but the inside of the jeep was st More

by BRONSON.KOEBER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

July 23, 2024

I have always had great customer service here at this dealership; they are very professional & friendly! More

by SBIER4557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
Jul 24, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

June 29, 2024

They were very knowledgeable about my tires and which ones would work the best. They picked up my car and brought it back promptly and very courteous. More

by BCRAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2024

All went well l l l l l l l l l l l l More

by STEPHEN.DEBBIE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hasting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Shottenkirk Toyota responded

STEPHEN, thank you for sharing your experience with us. We appreciate your feedback!

June 21, 2024

First of all the salesman,Rick and Jake are awesome , everything went great until the final billing….. So, I bought 2021 Highlander for around 36,000 but on the billing it was over 37,000! Surprise suppo More

by Cjmst66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Mewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
June 18, 2024

3 % charge if you use a credit card is a no go for me. I stopped carrying a checkbook 20 years ago and don’t plan on starting again to save the 3 %. I will shop around and go elsewhere in the future. More

by ED.BUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Blankenship
Jun 20, 2024 -

Shottenkirk Toyota responded

ED, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota

June 17, 2024

All went smoothly and enjoyed talking to everyone involved. All our questions were answered completely. More

by peggy.bunfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anette Bruns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

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