
Shottenkirk Toyota
Quincy, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We have always had great service, whether it is from salespersons or parts and service. salespersons or parts and service. More
The dealership has very nice, friendly, courteous, and knowledgeable service department and all other staff included. knowledgeable service department and all other staff included. More
I specifically told sales people I wanted a NEW vehicle with minimal (10 or less miles), no demos, no hail or flood damage. This was verbally agreed on by my sales people I was told that they would have with minimal (10 or less miles), no demos, no hail or flood damage. This was verbally agreed on by my sales people I was told that they would have to find a vehicle for me and they found one in Madisonville Kentucky, but when I was notified that it would be in Quincy on Friday July 14th I inquired as to if it was being transported to Quincy. I was told that NO it would be driven to Quincy. It ended up here with 375 miles on it. I was not happy about this but was able to work out a compensation deal. I'm not saying that I was lied to, but I was definitely given assurances that were not fulfilled. More
This was the best car buying experience I have ever had. Tracy and Dallas were not only professional and knowledgeable but were understanding of my situation and cooperated to the fullest extent possible. I Tracy and Dallas were not only professional and knowledgeable but were understanding of my situation and cooperated to the fullest extent possible. I have recommended them to friends and family. More
Great customer service! !!! Available to answer questions at anytime. Service department is top notch. Thankful for the Job team!!! !!! Available to answer questions at anytime. Service department is top notch. Thankful for the Job team!!! More
Make sure to read the paperwork, especially if you’re going to buy their extended warranty going to buy their extended warranty More
Customer Service is a top priority to them! !!!! They have always taken great care of us! !!!! They have always taken great care of us! More
i had to help the mechanic fix my own truck in the shop was there for 4 hours also wrong vehicle is on the paper was there for 4 hours also wrong vehicle is on the paper More
Staff were friendly and accommodating! My service took longer than anticipated and they kindly set me up with an overnight vehicle and then returned my vehicle to me the next day! Unfortun My service took longer than anticipated and they kindly set me up with an overnight vehicle and then returned my vehicle to me the next day! Unfortunately, they had forgotten to repair something that I asked for to 3 different people and my driver side seat and floor was obviously quite dirty when dropped off. Overall satisfied and will return! More