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Shottenkirk Toyota
Quincy, IL
385 Reviews
Welcome to Shottenkirk Toyota of Quincy
At Shottenkirk Toyota of Quincy, drivers can expect tons of Toyota products and vehicle options in Quincy, IL. With our secure website, drivers can explore the best of the new Corolla, Camry, 4Runner, and RAV4. The next time you need access to a smart vehicle and transparent pricing, do business with Shottenkirk Toyota of Quincy and experience the benefits that come with our professionalism. We offer ToyotaCare, warranty options, and state-of-the-art services.
Nothing says longevity like a new Toyota vehicle. Toyota models are genuinely built better. You can expect loads of Toyota incentives and inventory specials when you shop for new vehicles with our team. We even offer college graduate and military rebates. The next time you’re looking to enjoy the benefits that come with our new vehicle options, talk to someone from our sales department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 385 reviews
March 20, 2024
If I click anything except 5 stars, the response is that my rating isn't accepted. Service Department could have been more proactive and notified me. I had to call them to learn status. I found out tha my rating isn't accepted. Service Department could have been more proactive and notified me. I had to call them to learn status. I found out that a part was on back order and wouldn't arrive for about a month. Shottenkirk needs to call customers when there is a significant delay. Once I talked to the person in the service department communication was excellent. More
by RCOULTERMO
Verified CustomerEmployees Worked With
Landon Flippin
March 20, 2024
Had a good buying experience with Landon in sales. But the service department takes forever and didn't fix my problem. Vehicle went in for alignment and left the shop with the steering wheel still bei But the service department takes forever and didn't fix my problem. Vehicle went in for alignment and left the shop with the steering wheel still being crooked. Another appointment scheduled, that could of been prevented if the tech would of made a few extra checks. More
by TREVORWILLIAMBAILEY2010
March 15, 2024
4 trips of 150 mile round trip and 850$ later they keep guessing what the problem is and it’s still not fixed. Made it 5 miles away before light came back on this last time. Who can afford for a tech to gu guessing what the problem is and it’s still not fixed. Made it 5 miles away before light came back on this last time. Who can afford for a tech to guess what is wrong with their car!?! More
by hroe63
March 14, 2024
Spent a extra 1 1/2 hours on you redoing a service that wasn't done properly during my last visit. Service had a 12 month 6000 miles warranty but I had to fuss with the service rep to get the service done wasn't done properly during my last visit. Service had a 12 month 6000 miles warranty but I had to fuss with the service rep to get the service done again at no cost. So I had to spend over 2 1/2 hours there to get a simple over priced oil change and for you to fix what wasn't done properly. More
by ARLIEDOG50
Employees Worked With
March 14, 2024
Dallas, Tracy and Josh are very knowledgeable about Toyota vehicles and provide excellent customer service! Toyota vehicles and provide excellent customer service! More
by VERHAGENJ58
March 13, 2024
The wait was extremely long. Did not put mileage in the windshield nor removed plastic off the seat. I was very disappointed Did not put mileage in the windshield nor removed plastic off the seat. I was very disappointed More
by SANLEEE
Employees Worked With
March 13, 2024
Everyone was very easy to work with and made the buying process easy and no pressure process easy and no pressure More
by TONYAELLISON76
