Shottenkirk Toyota
Quincy, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 385 reviews
Good place to buy a car I love my Jeep latitude great place to get your car done place to get your car done More
While they did change the brakes. They did not to seriously the alternator going bad. The car issue is exactly the same as last year. Where last year when they ignored the alternator They did not to seriously the alternator going bad. The car issue is exactly the same as last year. Where last year when they ignored the alternator it went out the very next day after I picked it up. They stated the alternator can go out suddenly. They did not trace anything to see if it was electrical. This time I tell them to look at the alternator and they sent a pic to show the diagnostic equipment said all was fine. Then in the next breath I was told the battery was low on its charge. Said it could be something draining it. I showed the guy I gave my keys to the error code that was indicated in my car. Their opinion stayed the same. When I got in my car to leave $332 with some change poorer for the back brakes they changed the error light was still on. They didn't even clear it I had to. Not to mention the fact thatthey sent an email for a discount which I was told that it was not for my cars model so it could not be used. Second time having trouble with this group the first being when I bought it. The more I deal with this group the more I wonder why I put myself through it. More
Johnny, Dallas,Tracy, Josh and Kathleen were wonderful! ! We are both very happy with our purchase. I am new tires obsessed, so that was a huge selling point for me. This truck will meet all of our needs. ! We are both very happy with our purchase. I am new tires obsessed, so that was a huge selling point for me. This truck will meet all of our needs. Thank you all for your dedication to serving your customers! More
Good people good service I have never been disappointed. We only buy and service our cars at Shottenkirk We only buy and service our cars at Shottenkirk More
People are nice, but to pay close to $100 to have an updated radio, because it was making the screen flash on and off and the phone didn’t work through the car, and no Serius radio functioning, for a v updated radio, because it was making the screen flash on and off and the phone didn’t work through the car, and no Serius radio functioning, for a vehicle with only 44,000 miles, makes me wonder what next is scheduled to malfunction that I would have to pay for again. I don’t think Toyota will be my next car. I don’t think the makers and dealers realize things like this just steer their customers to other makes and dealerships. More
Friendly and fast service. Aaron was super friendly and helpful. Jake was great with working with us and getting us where we needed to be. Aaron was super friendly and helpful. Jake was great with working with us and getting us where we needed to be. More
The service was performed as requested. One thing about it was overlooked. The reset procedure for the flashing "MAINT REQD" light on my dash was not performed. That resulted in further One thing about it was overlooked. The reset procedure for the flashing "MAINT REQD" light on my dash was not performed. That resulted in further warnings from the vehicle to get the service performed when it had just been done. Because I know how, I performed the reset myself at home. Also, I was surprised and unprepared when I picked up the vehicle after service to be offered a pre-pay deal on future services. It would be better if I had been told when I dropped off the vehicle before the service that I would be offered a pre-paid service deal when I returned. Had that been done, I would have had more time to considered the offer. More
It is always a pleasure to get my truck serviced. If you show up early, they get you in early. The coffee is good but miss the doughnuts. If you show up early, they get you in early. The coffee is good but miss the doughnuts. More