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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.6
2,003 Reviews

2,003 Reviews of Shottenkirk Toyota Weatherford - Service Center

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November 21, 2024

I have been pleased with their service department, and Mike always makes sure I understand all the maintenance needs to keep my car in top condition. He explains everything very thoroughly. More

by Luanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Shottenkirk Toyota Weatherford responded

Luanne, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 20, 2024

The customer service is friendly and the wait time is great! Atmosphere is comfortable and relaxing. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Featherston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Shottenkirk Toyota Weatherford responded

Angela, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Weatherford!

November 20, 2024

Mike has alway given wonderful service. He has always kept me updated on what's going on with my car. More

by thorntonmk59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Parker
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Nov 21, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 19, 2024

I’ve been helped by Mr. Martinez on several occasions and he always provides excellent customer service and communication. I would absolutely recommend Shottenkirk and he is More

by braytex1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

November 19, 2024

Excellent service. Friendly service rep and rapid completion of service. Recommend to an6body wanting high quality quick service More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Featherston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Shottenkirk Toyota Weatherford responded

Ken, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 19, 2024

Very friendly and courteous people everyone that I came in contact with was so nice More

by wireproductsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamont Halstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Featherston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

November 17, 2024

Manny was very friendly and worked quickly and accurately to get my vehicle taken care of in a timely manner. More

by bnm319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 16, 2024

Mike communicated clearly, they had me in and out for an oil change faster than I ever have before. More

by Ok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 16, 2024

I will always work with Erika if I have the option, and Green in lube was thorough and explained his process. I will be bringing my car back for further work! More

by TerraDeWinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Featherston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 15, 2024

The service area is clean. The service department employees are friendly and efficient. They explain the work being done and recommend additional services if needed. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Shottenkirk Toyota Weatherford responded

Steve, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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