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Shottenkirk Toyota Weatherford - Service Center
Weatherford, TX
2,241 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,241 Reviews of Shottenkirk Toyota Weatherford - Service Center
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November 22, 2019
My Experience I have been using this service department for all my Toyota needs for several years. If you have a Toyota, I highly recommend it. Very customer fri I have been using this service department for all my Toyota needs for several years. If you have a Toyota, I highly recommend it. Very customer friendly More
by KEN_HANSON
Verified CustomerEmployees Worked With
Blake Patterson, Larry Cornell
November 22, 2019
All was very good Service writer was great satisfied with the service keep doing the same thing . Keep everything customer friendly so you will have repeat customers re Service writer was great satisfied with the service keep doing the same thing . Keep everything customer friendly so you will have repeat customers respect every body More
by wilbertprather
Employees Worked With
Rachel Sims
August 04, 2019
Horrible experience! Went here for an oil change where they left my oil filter loose and the drain plug wasn’t even tight. I could have burned up my engine in my corvette Went here for an oil change where they left my oil filter loose and the drain plug wasn’t even tight. I could have burned up my engine in my corvette thanks to these guys. More
by Sheenars
Employees Worked With
Kyle Kizer, Andy Scoggins, John Harrelson, Laura Moore
May 14, 2019
Great customer experience This place was awesome and Klaus Unger did everything to make sure I was satisfied with the customer experience! Definitely would recommend to others This place was awesome and Klaus Unger did everything to make sure I was satisfied with the customer experience! Definitely would recommend to others as well. More
by Linda Ahmed
Employees Worked With
Klaus Unger
September 21, 2016
The trust is gone. Bought a new Tacoma here in 2009. Love the truck and have had very good service until a few bad experiences recently. Took truck in for a leaf spring Bought a new Tacoma here in 2009. Love the truck and have had very good service until a few bad experiences recently. Took truck in for a leaf spring recall and was informed that my timing cover seal was leaking badly. 8 on scale of 1-10 according to the dealers service dept repair assessment printout. Was quoted $1600 since vehicle is now out of warranty. Decided to get a second opinion and took to a small local auto repair shop that my family has used and trusted for about 35 years with no bad experiences. They inspected the vehicle and found no evidence of any fluid leaks anywhere on the engine and even allowed me to come out into the shop while they had the truck on the lift so that I could see for myself. Dry as a bone. They told me they saw no evidence of any leaks on timing cover seal past or present or any other part of the engine for that matter and felt the vehicle was fine and needed no repairs and gave me a printed diagnosis stating exactly that. More
by Mike Daroche
Employees Worked With
Name of employee on printed estimate. Jordan.
April 27, 2015
Service person, Andy Scoggins, went above and beyond So far I've bought three new cars from this dealership. All of the people I've come in contact with are knowledgeable, friendly, helpful, and low pres So far I've bought three new cars from this dealership. All of the people I've come in contact with are knowledgeable, friendly, helpful, and low pressure. Recently, through my own fault, I had a problem with my 2015 Camry XLE Hybred. When I called the service number late on a Saturday (as they were closing) Andy Scoggins took the time and walked me through the steps necessary to move my car to a sheltered place until I could bring it in on Monday for service. Andy is just another example of the responsive attitude the entire dealership exemplifies. I WILL be back for my next car and any required service. More
by TheSchaft
Employees Worked With
Andy Scoggins
October 20, 2014
Horrible service I bought a used car from Durant Toyota in Weatherford. There was damage on the back of one of the seats. I asked if the damage could be fixed before I I bought a used car from Durant Toyota in Weatherford. There was damage on the back of one of the seats. I asked if the damage could be fixed before I decided to purchase the vehicle, the salesman told me no, it could not be fixed. 1 day after purchasing the vehicle, I noticed a noise coming from the back of the car. Every time I turned a corner, I could hear something sliding around. I go look in the back, and there is the brand new piece to fix the damaged part of the seat. Rather than being angry that I was given false info about the damage being fixed, I just moved on and made an appointment for the service dept to switch out the pieces. This is where I get EXTREMELY angry. Service dept tells me they will need my car for 3-4 days.... send me over to the rental place, I get into a rental get 2 miles down the road and they call me to come pick up my car. How stupid is this? Then, I get the car home and find the trash from the new part was thrown in the back of the car. This is what upsets me the most. Why would anyone think it is acceptable to throw trash in a vehicle they are servicing?With the exception of this vehicle, I will never use Durant Toyota in the future. Or any of their affiliates. What a huge disappointment these guys have been from the get go. More
by LauraJay
Employees Worked With
Bryan Farmer , Paul Lewis
February 06, 2011
We had some bad weather here in Weatherford and needed a key made for our sons car, which had just been recovered (It had been stolen). We called and they waited on us to make this key for his car, the gent key made for our sons car, which had just been recovered (It had been stolen). We called and they waited on us to make this key for his car, the gentlemen Ken Aronson was supper helpful and very friendly, we were very please with their service dept. More
by jamieharbold
Employees Worked With
Ken Aronson, Ken Aronson
January 31, 2011
I drove almost 40 miles to have my corolla recall service done by Durant, after seeing their A+ rating with the Better Business Bureau. It was well worth the drive. All of the service people are courteous done by Durant, after seeing their A+ rating with the Better Business Bureau. It was well worth the drive. All of the service people are courteous and honest. None of the people waiting on their vehicles was ever approached by a service rep who tried to sell them more maintenance or parts. I went to Durant because another dealer tried to convince me that before they could get the recall approved by Toyota, they had to do some diagnostics on my car. The rep at Durant could not understand why another dealer would not honor the recall on my vehicle before resorting to any other, more costly measures. In addition, the rep offered suggestions to help my local, independent mechanic diagnose any further issues that may arise with the car! This is the way all dealers should be!!! Durant has earned my trust and my business any time I need a dealership. Thank you guys!!!! More
by Sukiya
Employees Worked With
Jay
June 09, 2010
Went far out of his way to assist me. Stated that he would take parts off of his truck if necessary. This young man went far and above the call of duty. This dealership has always given great service would take parts off of his truck if necessary. This young man went far and above the call of duty. This dealership has always given great service and sales. Now no one could ever ask for someone as courteous and professional as Andy Scoggins. More
by vietvet1
Employees Worked With
Andy Scoggins, Andy Scoggins
