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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.6
2,003 Reviews

2,003 Reviews of Shottenkirk Toyota Weatherford - Service Center

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November 22, 2019

Car is shaking I got my oil change done and tires rotated. My car has been shaking pretty bad when I get on the interstate mainly when I have to slow down. It never More

by HEATHERLANEE03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
November 22, 2019

All was very good Service writer was great satisfied with the service keep doing the same thing . Keep everything customer friendly so you will have repeat customers re More

by wilbertprather
Recommend Dealer
Yes
Employees Worked With
Rachel Sims
Nov 26, 2019 -

Shottenkirk Toyota Weatherford responded

wilbertprather, thank you for sharing your experience with us. We appreciate your feedback!

November 22, 2019

Great Blake in service always takes great care of my vehicle and me. Will buy another truck in the future. Great job.........will be back soon More

by BMILLETTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake - Service
Nov 26, 2019 -

Shottenkirk Toyota Weatherford responded

BMILLETTX, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 22, 2019

Awesome Service!!! These folks are great. Blake in service is the nicest guy and always ready to help. Craig in sales is a gem, he left for a little while but I'm sure More

by M.MOSELEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake in service, Craig Maynard
Nov 26, 2019 -

Shottenkirk Toyota Weatherford responded

M.MOSELEY, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

August 04, 2019

Horrible experience! Went here for an oil change where they left my oil filter loose and the drain plug wasn’t even tight. I could have burned up my engine in my corvette More

by Sheenars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Kizer, Andy Scoggins, John Harrelson, Laura Moore
May 14, 2019

Great customer experience This place was awesome and Klaus Unger did everything to make sure I was satisfied with the customer experience! Definitely would recommend to others More

by Linda Ahmed
Recommend Dealer
Yes
Employees Worked With
Klaus Unger
September 21, 2016

The trust is gone. Bought a new Tacoma here in 2009. Love the truck and have had very good service until a few bad experiences recently. Took truck in for a leaf spring More

by Mike Daroche
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Name of employee on printed estimate. Jordan.
Sep 21, 2016 -

Shottenkirk Toyota Weatherford responded

Mike - we're sorry to hear a few of your recent visits haven't lived up to the five star service you received in the past. We encourage you to contact our General manager, Andrew Scearce, at 817-597-5000 so we can discuss your feedback further.

Sep 28, 2016 -

Mike Daroche responded

Tried to contact GM for 2 days without any luck. Spoke with service manager and discussed integrity of service dept employees. Dodged a $1600 bullet from an employee of low ethical standards and was offered a free oil change on my next visit to make things right. One crooked employee can cost you a customer for life. One half hearted attempt to make things right can seal the deal. I won't be back and will not recommend your dealership.

April 27, 2015

Service person, Andy Scoggins, went above and beyond So far I've bought three new cars from this dealership. All of the people I've come in contact with are knowledgeable, friendly, helpful, and low pres More

by TheSchaft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Scoggins
Apr 27, 2015 -

Shottenkirk Toyota Weatherford responded

We love hearing when our team meets and exceeds customer expectations! Thank you for sharing the great feedback about your recent service experience. We'll be sure that Andy hears the praise, and we look forward to serving you and your Camry in the future.

October 20, 2014

Horrible service I bought a used car from Durant Toyota in Weatherford. There was damage on the back of one of the seats. I asked if the damage could be fixed before I More

by LauraJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Farmer , Paul Lewis
February 06, 2011

We had some bad weather here in Weatherford and needed a key made for our sons car, which had just been recovered (It had been stolen). We called and they waited on us to make this key for his car, the gent More

by jamieharbold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Aronson, Ken Aronson