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Shottenkirk Toyota Weatherford - Service Center
Weatherford, TX
1,864 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,864 Reviews of Shottenkirk Toyota Weatherford - Service Center
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November 22, 2019
fixed wheel balance issue Noticed a vibration at highway speeds in steering wheel. Scheduled service for next morning. Re-balanced wheels and fixed problem. I was there less Noticed a vibration at highway speeds in steering wheel. Scheduled service for next morning. Re-balanced wheels and fixed problem. I was there less than 30 minutes. Very easy More
by LOFTIS6
Verified CustomerEmployees Worked With
Don't remember
November 22, 2019
Car is shaking I got my oil change done and tires rotated. My car has been shaking pretty bad when I get on the interstate mainly when I have to slow down. It never I got my oil change done and tires rotated. My car has been shaking pretty bad when I get on the interstate mainly when I have to slow down. It never did this before. So I’m not sure why it is doing it now. Staff is always friendly and helpful. Was going to call about the issue next week. More
by HEATHERLANEE03
Employees Worked With
Cannot remember name
November 22, 2019
All was very good Service writer was great satisfied with the service keep doing the same thing . Keep everything customer friendly so you will have repeat customers re Service writer was great satisfied with the service keep doing the same thing . Keep everything customer friendly so you will have repeat customers respect every body More
by wilbertprather
Employees Worked With
Rachel Sims
November 22, 2019
Great Blake in service always takes great care of my vehicle and me. Will buy another truck in the future. Great job.........will be back soon Blake in service always takes great care of my vehicle and me. Will buy another truck in the future. Great job.........will be back soon More
by BMILLETTX
Employees Worked With
Blake - Service
November 22, 2019
Awesome Service!!! These folks are great. Blake in service is the nicest guy and always ready to help. Craig in sales is a gem, he left for a little while but I'm sure These folks are great. Blake in service is the nicest guy and always ready to help. Craig in sales is a gem, he left for a little while but I'm sure glad hes back. The new GM is superb! His name is Daniel Luna and I have known him for years. He's always been a stand up guy with a great personality. More
by M.MOSELEY
Employees Worked With
Blake in service, Craig Maynard
August 04, 2019
Horrible experience! Went here for an oil change where they left my oil filter loose and the drain plug wasn’t even tight. I could have burned up my engine in my corvette Went here for an oil change where they left my oil filter loose and the drain plug wasn’t even tight. I could have burned up my engine in my corvette thanks to these guys. More
by Sheenars
Employees Worked With
Kyle Kizer, Andy Scoggins, John Harrelson, Laura Moore
May 14, 2019
Great customer experience This place was awesome and Klaus Unger did everything to make sure I was satisfied with the customer experience! Definitely would recommend to others This place was awesome and Klaus Unger did everything to make sure I was satisfied with the customer experience! Definitely would recommend to others as well. More
by Linda Ahmed
Employees Worked With
Klaus Unger
September 21, 2016
The trust is gone. Bought a new Tacoma here in 2009. Love the truck and have had very good service until a few bad experiences recently. Took truck in for a leaf spring Bought a new Tacoma here in 2009. Love the truck and have had very good service until a few bad experiences recently. Took truck in for a leaf spring recall and was informed that my timing cover seal was leaking badly. 8 on scale of 1-10 according to the dealers service dept repair assessment printout. Was quoted $1600 since vehicle is now out of warranty. Decided to get a second opinion and took to a small local auto repair shop that my family has used and trusted for about 35 years with no bad experiences. They inspected the vehicle and found no evidence of any fluid leaks anywhere on the engine and even allowed me to come out into the shop while they had the truck on the lift so that I could see for myself. Dry as a bone. They told me they saw no evidence of any leaks on timing cover seal past or present or any other part of the engine for that matter and felt the vehicle was fine and needed no repairs and gave me a printed diagnosis stating exactly that. More
by Mike Daroche
Employees Worked With
Name of employee on printed estimate. Jordan.
April 27, 2015
Service person, Andy Scoggins, went above and beyond So far I've bought three new cars from this dealership. All of the people I've come in contact with are knowledgeable, friendly, helpful, and low pres So far I've bought three new cars from this dealership. All of the people I've come in contact with are knowledgeable, friendly, helpful, and low pressure. Recently, through my own fault, I had a problem with my 2015 Camry XLE Hybred. When I called the service number late on a Saturday (as they were closing) Andy Scoggins took the time and walked me through the steps necessary to move my car to a sheltered place until I could bring it in on Monday for service. Andy is just another example of the responsive attitude the entire dealership exemplifies. I WILL be back for my next car and any required service. More
by TheSchaft
Employees Worked With
Andy Scoggins
October 20, 2014
Horrible service I bought a used car from Durant Toyota in Weatherford. There was damage on the back of one of the seats. I asked if the damage could be fixed before I I bought a used car from Durant Toyota in Weatherford. There was damage on the back of one of the seats. I asked if the damage could be fixed before I decided to purchase the vehicle, the salesman told me no, it could not be fixed. 1 day after purchasing the vehicle, I noticed a noise coming from the back of the car. Every time I turned a corner, I could hear something sliding around. I go look in the back, and there is the brand new piece to fix the damaged part of the seat. Rather than being angry that I was given false info about the damage being fixed, I just moved on and made an appointment for the service dept to switch out the pieces. This is where I get EXTREMELY angry. Service dept tells me they will need my car for 3-4 days.... send me over to the rental place, I get into a rental get 2 miles down the road and they call me to come pick up my car. How stupid is this? Then, I get the car home and find the trash from the new part was thrown in the back of the car. This is what upsets me the most. Why would anyone think it is acceptable to throw trash in a vehicle they are servicing?With the exception of this vehicle, I will never use Durant Toyota in the future. Or any of their affiliates. What a huge disappointment these guys have been from the get go. More
by LauraJay
Employees Worked With
Bryan Farmer , Paul Lewis
