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Shottenkirk Toyota Weatherford - Service Center
Weatherford, TX
1,863 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,863 Reviews of Shottenkirk Toyota Weatherford - Service Center
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Verified Customer
March 17, 2020
My service consultant was great. He was very polite and kind. But the service took 30-45 minutes longer than I was told. I have noticed the service is not near as good as it was when it was owned by Dura kind. But the service took 30-45 minutes longer than I was told. I have noticed the service is not near as good as it was when it was owned by Durant. Definitely a change!! More
by MVOZEH
Employees Worked With
Matthew Marquort
March 14, 2020
Car hurt my autistic brother The rear seatbelt tightened up on my autistic brother so bad that his face was changing color and he was breathing was shallow i had to cut the rear s The rear seatbelt tightened up on my autistic brother so bad that his face was changing color and he was breathing was shallow i had to cut the rear seatbelt so that he could breath and not die. Brought the car in to see about them fixing it nd making sure it doesnt do it again they said there is nothing that they could do because the seatbelts do that if you pull on them and want me to pay 500 dollars to replace their messed up shitty seatbelt More
by mooreshawn130
Employees Worked With
Im so mad that i cant even remember the peoples names. but i will never deal with this stealership again
March 14, 2020
120K Premier Member Service Scheduled appointment by phone, process was easy with convenient times available, the service department performed the recommended maintenance in a ti Scheduled appointment by phone, process was easy with convenient times available, the service department performed the recommended maintenance in a timely manner and my service representative (Matthew) was great. Have been driving 100 miles round trip to get service (Premier Member Program) done on my 2011 Avalon here since purchase and this was the last service in my book under the Durant Premier program - was disappointed that loaner car program was no longer offered for customers when having service work done that takes over 3 hrs, that was a big plus for me and we used the service on these type of visits in the past. Hopefully Shottenkirk will continue/ start a Premier program, otherwise I have no reason to continue driving this far to get service work done. More
by TOM.HARRINGTON
Employees Worked With
Matthew Marquort
March 14, 2020
Quick and Dirty the service is fast my only complaint is that the free car wash is not what it used to be. the car looks barely touched still stuff stuck on the wind the service is fast my only complaint is that the free car wash is not what it used to be. the car looks barely touched still stuff stuck on the windshield, dirt kind of moved around but not gone. it sounds silly but that was one of the things i used to appreciate about the service at this location. More
by ILLAYNAM
Employees Worked With
Madison Moreno
March 13, 2020
Great experience because of talented people. I had a heater fan speed problem. It was easy to get a consult with the service advisor. I was on time and the repair was fast and accurate. I have ha I had a heater fan speed problem. It was easy to get a consult with the service advisor. I was on time and the repair was fast and accurate. I have had no problems since. I would recommend this dealership. More
by PAMR0
Employees Worked With
Matthew Marquort
March 13, 2020
repair A rat had chewed through an injector cable. The service department diagnosed the problem quickly and informed what the charge would be prior to makin A rat had chewed through an injector cable. The service department diagnosed the problem quickly and informed what the charge would be prior to making repairs. They did miss performing a request to have the engine (under the hood) area steam cleaned, but that's something that isn't necessary in regards to the repair. More
by ELDENREED
Employees Worked With
Matthew Marquort, Rachel Sims
March 13, 2020
They have always been very professional and fast! I love the express maintenance lane, and they have coffee. Seriously, I have never have one issue with them. the express maintenance lane, and they have coffee. Seriously, I have never have one issue with them. More
by JONATHANERB
Employees Worked With
Rachel Sims
March 13, 2020
The appointment scheduling process was easy with convenient times available, the service department performed the recommended maintenance in a timely manner and my service representative (Matthew) w convenient times available, the service department performed the recommended maintenance in a timely manner and my service representative (Matthew) was great. More
by SLB
Employees Worked With
Matthew Marquort
