Shottenkirk Toyota Granbury - Service Center

Wonderful friendly service with a personal touch. It is trying times and Garland did a great job keeping social distancing possible while completing the service in a professional manner. trying times and Garland did a great job keeping social distancing possible while completing the service in a professional manner. More

People are very nice they get you in and out it’s very clean and the people are very friendly just wish your car wash was better. Love the popcorn keep it coming 😍 clean and the people are very friendly just wish your car wash was better. Love the popcorn keep it coming 😍 More

Maintenance I had my 30,000 mile check up & oil change. Service was quick. I felt no threat from corona virus in the spacious waiting area which was clean open & I had my 30,000 mile check up & oil change. Service was quick. I felt no threat from corona virus in the spacious waiting area which was clean open & inviting. More

maintenance- oil change Thanks for being open during this trying time! Kuddos to the team ! Appreciate all y’all do ! Always great customer service We will recommen Thanks for being open during this trying time! Kuddos to the team ! Appreciate all y’all do ! Always great customer service We will recommend to friends More

Garland was very professional and courteous. My car was still pulling to the right after it was serviced in February. With the coronavirus going on could not return sooner. still pulling to the right after it was serviced in February. With the coronavirus going on could not return sooner. More

Worst truck buying experience ever bad sales,fiance and after market in the service department. Will not call you back no matter what. Now I have a truck after weeks of fighting with yall to fix it correct after market in the service department. Will not call you back no matter what. Now I have a truck after weeks of fighting with yall to fix it correctly but my credit still has mistakes on it that that the fiance department put on there and Tate will NOT fix! Ive call over 6 times and talked face to face once. I will warn people not to buy from you no one deserves to be treated so badly. Y'all wont even return calls from Toyota dealer services that have called you twice on our complaints. More

Great Customer service For customer service Melissa Cates was great she’s very knowledgeable, friendly and keeps you informed on all repairs. I recommend the service departm For customer service Melissa Cates was great she’s very knowledgeable, friendly and keeps you informed on all repairs. I recommend the service department for all my vehicle needs More

A great experience for purchasing a vehicle. Alan was a true professional. He conveyed a high standard ethic in genuine customer care. From beginning to end his concern was ensuring complete satisfaction true professional. He conveyed a high standard ethic in genuine customer care. From beginning to end his concern was ensuring complete satisfaction on the purchase of our transportation. Looking forward to future business. We will spread the word. Thank you!! More

Very friendly and efficient staff in Service Department. I was in and out in less than an hour! See you again in 5000 miles or if an issue arises! I was in and out in less than an hour! See you again in 5000 miles or if an issue arises! More