Shottenkirk Toyota Granbury - Service Center

Service was great no wait, knew exactly what was wrong, set up appointment easily. Took it in the next day wife waited for it and was finished before origina was great no wait, knew exactly what was wrong, set up appointment easily. Took it in the next day wife waited for it and was finished before originally stated. More

Extremely long wait with appointment. My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in l My wife had a 3:00 appointment for an oil change and it took over two and half hours. She saw customers come in after her and had there car back in less then an hour. Then on the way out to get her car upon completion she was told something went wrong and the check engine light was on after the oil change. They corrected with no explanation. She was also told the car wash was not working so they could not wash it. She look outside and cars were going through the car wash? My past experience is it's hit and miss as far as good service, this isn't the first time we have had to wait this long with an appointment. More

I love you Toyota people! I have loved Granbury Toyota for years. The folks are always cheerful, knowledgeable and very helpful. Thanks for always meeting my Prius' needs. I have loved Granbury Toyota for years. The folks are always cheerful, knowledgeable and very helpful. Thanks for always meeting my Prius' needs. Peggy Losher Proud Prius Owner More

FAST but issues Oil Change - GREAT. CAR WASH is TERRIBLE and always has been. Driver side was not clean. Dirt allover my truck. The wash must be broken. This is N Oil Change - GREAT. CAR WASH is TERRIBLE and always has been. Driver side was not clean. Dirt allover my truck. The wash must be broken. This is NOT a new problem. I cannot believe that I am the ONLY one to complain. WASH - honestly just makes customers MAD. More

quality service Service personnel are trained and provide quality workmanship, Parts are available and fairly priced. Progress on my service was easy to obtain and Service personnel are trained and provide quality workmanship, Parts are available and fairly priced. Progress on my service was easy to obtain and available from several employees. . More

Part recall and oil change Excellent service and friendly staff. Comfortable wait for my vehicle. Car wash was an extra service I as pleased to receive. Nice clean facility that Excellent service and friendly staff. Comfortable wait for my vehicle. Car wash was an extra service I as pleased to receive. Nice clean facility that was pleasant to wait in. More

Baught a certified preowned vehicle, have always used the service departments and collision repair for work. Amazing job at helping me keep the vehicle is great condition. Lots of care for the brand. service departments and collision repair for work. Amazing job at helping me keep the vehicle is great condition. Lots of care for the brand. More

Car service on 2012 Highlander Very nice always. Always professional We will be back for service or possible trade in. In the future enjoy the quality service. We Thank you Very nice always. Always professional We will be back for service or possible trade in. In the future enjoy the quality service. We Thank you More

Got in the same day I called and went to run errands and shottenkirk called me to let me know what the problem was and to see if I wanted to continue a service and I did and it didn't take long at all. Supe shottenkirk called me to let me know what the problem was and to see if I wanted to continue a service and I did and it didn't take long at all. Super service. More

Several day delays when replacing a driver’s window. Broken clip, part needed to be ordered, delivery of clip took time Hoping job was done properly. Broken clip, part needed to be ordered, delivery of clip took time Hoping job was done properly. More