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Shottenkirk Toyota Granbury - Service Center
Granbury, TX
1,628 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,628 Reviews of Shottenkirk Toyota Granbury - Service Center
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November 08, 2024
From the start of my vehicle purchase I had trouble, but everyone at Shottenkirk made it right! Great service!I I felt they really cared about my satisfaction. I’m on the road now and very happy! Would reco everyone at Shottenkirk made it right! Great service!I I felt they really cared about my satisfaction. I’m on the road now and very happy! Would recommend to anyone looking for their next vehicle. More
by TJPIERCE13
Verified Customer
November 07, 2024
Great service! Excellent customer service! no complaints here. We waited in the lobby and staff would check in on us until they finished with our car. Excellent customer service! no complaints here. We waited in the lobby and staff would check in on us until they finished with our car. More
by SANDRAEWING
Employees Worked With
November 05, 2024
On-time, professional, and kept me updated throughout the process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. More
by KENNETH.PEAKE
October 29, 2024
These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More
by Paul Denman
Employees Worked With
October 24, 2024
Moriah has always treated me with respect. She is awesome! I look forward to hearing from her about my repair. She is awesome! I look forward to hearing from her about my repair. More
by JUDY_STROUD
Employees Worked With
October 22, 2024
The Service Advisor (Heather) kept me informed about the progress of the repairs throughout my visit. I was also informed about other potential problems found and the cost of the repairs. Shuttle Service progress of the repairs throughout my visit. I was also informed about other potential problems found and the cost of the repairs. Shuttle Service was offered so I would not have to wait for the vehicle to be finished. I am very pleased with the Service Advisor and the Dealership. More
by AVIATION1251
October 20, 2024
Did a good job. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. More
by hegna001
October 16, 2024
Bought my car here and had great service each time I had dropped it off for routine maintenance. This time it was for a recall and basic service like oil change, etc. I really needed the car back by the e dropped it off for routine maintenance. This time it was for a recall and basic service like oil change, etc. I really needed the car back by the end of the day and stressed this to Alex, my service writer. He sent me a text within the hour advising me the initial inspection was clean and green, car was in great shape. Two hours later he called and said it was complete and to come get it. PERFECT! More
by B52guy
Employees Worked With
October 15, 2024
Eli did a great job getting what I needed done and stayed in touch while I was waiting. in touch while I was waiting. More
by JBITTIK
Employees Worked With
October 10, 2024
Lady at service was really nice and the young man took care of us, tanks care of us, tanks More
by tammymabry56
Employees Worked With
